CARSTAR Autobody Resurrection South Lakeland

4.9 (667reviews)
99%
500 COMMERCE DRIVE,  Lakeland,  FL  33813
Bot
Shop AssistantSparkles

In operation 4 years.

CARSTAR Autobody Resurrection South Lakeland is finally open in spring 2022! We grew so much in our main location we expanded to secondary facility. We now have two locations to serve you! We are a family owned and operated business since 1986. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have a team of certified professionals committed to delivering superior quality and service to all our customers. We place customer needs and safety at the highest level. Combined with exception skill and auto repair knowledge, we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Lakeland and Polk County area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car
Subaru
Tesla

Reviews (667)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new or brand-new condition. Communication stands out as a major strength, with customers appreciating regular texts, calls, and updates throughout the repair process. Timeliness is also highly regarded, with many vehicles completed ahead of schedule. Customers frequently highlight the professionalism, friendliness, and attentiveness of the team. A recurring bonus mentioned by customers is the complimentary interior and exterior detailing upon pickup. A few customers noted areas for improvement, including occasional parts delays, isolated miscommunication around promised services, and requests for more transparency when timelines extend beyond expectations.
Select to learn more
"I am extremely happy with the work done on my car. It looks as good as new."
"The work done was immaculate. It's as if my car was never damaged in the first place. I'm thrilled to recommend CarStar ..." Read more
"... car repaired and back to me in less than two weeks. The quality of the work was great, and the customer service made the whole experience much easier. I highly recommend ..." Read more
"... replaced my bumper, addressed a minor paint issue, and the car now looks brand new. The attention to detail was impressive, and I really appreciated how much care they put ..." Read more
"Extremely satisfied Quality of work far exceeded expectations And the detailed work is incredible"
"... have my car completely repaired by the 17th, and they delivered exactly as promised. Not only was everything finished on time, but they also went above and beyond by cleaning ..." Read more
"... Carstar they kept me updated every step of the way and completed my repairs in a timely manner." Read more
"Delay in parts"
"... professional. You kept me informed on the process and completely the repairs on time. The area that was repaired looks brand new. Outstanding ..." Read more
"Communication was excellent. Repairs were done quicker than expected. Overall excellent customer service. Will definitely ..." Read more
"The communication throughout the process was outstanding. They went above and beyond to get the work done right."
"Repairs were done very quick! Quality job and the communication throughout the entire process was outstanding!"
"... to work with. They explained everything up front, sent me text messages with updates about my car repairs and even finished my repairs before the original ..." Read more
"... pick up my vehicle until January 28 of the new year, they did communicate throughout the process, however never explained that there were delays or if there were delays what ..." Read more

My Experience

Very proficient and displayed a great deal of auto body expertise.

Likely to Recommend

Repair Quality

Everything was done flawlessly the car looks new.Besides the highest quality workmanship the car was returned to me very clean.They overall did an outstanding job.

Customer Service

Everything was done flawlessly the car looks new.Besides the highest quality workmanship the car was returned to me very clean.They overall did an outstanding job.

Returned Clean

My Experience

Carstar is in my opinion the best Bodyshop around. Attention to the little details that make the difference, on time, perfection on everything, and second to none. Customer For Life!!!!

My Experience

Fast turnaround, perfect replacement match. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A+ place !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The experience with Carstar was great! They took care of my car in a timely manner and even went out of their way to meet me after hours so I could pick it up. When I received the car, I was pleasantly surprised to see that they had also detailed it inside and out. They definitely went above and beyond, and I really appreciate the excellent customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Just picked up our vehicle from CarStar. To say that we are very pleased is a gross understatement. A lot of shops can do bodywork, and their work was superior , but the customer service part is harder to come by. From the time we first walked in Heather greeted us and was extremely polite, courteous, helpful and professional. Although I had some issues communicating with my insurance adjuster, Heather took care of every detail. There was constant, detailed and accurate, communication. I never had to wonder what was going on with my vehicle. They even let me drop my rental off with them and they returned it. Then , there was Wesley, he managed the whole process and was everything we could have asked for and more. Nothing could have made this experience any better!! Submitted this review today! Thanks again!

Likely to Recommend

Repair Quality

Very pleased. Left a detailed review on Google! Thanks!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Every thing is great really good esperience very professional highly recommend it

Customer Service

Awesome

Returned Clean

My Experience

I appreciate the communication and transparency with updates if/when unexpected changes occurred. Everyone was polite and courteous and the repairs were top notch. Overall great experience, will recommend to friends and return for future repairs if the need arises.

My Experience

Our Pilot looks great and the team was friendly and professional. That pretty much says it! Thanks

Likely to Recommend

Repair Quality

The Car looks great and it is cleaner on the inside than when I dropped it off.

Customer Service

Westly was very friendly thorough, and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service on my far beyond thankful for the work that was put in to fix my car ! Thank you so much

Likely to Recommend

Repair Quality

Thank you for everything

Customer Service

My Experience

great service, completed even before estimated date

My Experience

Excellent experience from start to finish! Wesley is a consummate professional and he made my car repair experience very easy with clear communication and exceptional customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a wonderful experience, the vehicle is in great condition, drives like new. Thank you!

Likely to Recommend

Repair Quality

Customer Service