CARSTAR Autoworks Collision

4.9 (389reviews)

96%

(601) 203-2092

113 Briarwood Drive, Jackson, MS 39206

96%

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113 Briarwood Drive
Jackson, MS 39206

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About CARSTAR Autoworks Collision

See Photos

113 Briarwood Drive
Jackson, MS 39206

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 26 years.

Here at CARSTAR Autoworks Collision, we use state-of-the-art equipment to ensure your vehicle is repaired to its pre-accident condition. Our 3D laser measuring system can identify hidden damage, and our frame straightening equipment can correct the damage down to the millimeter. This, combined with highly trained auto body repair technicians, ensures every part of your vehicle that was involved in the accident fits and functions how it is supposed to. We’ve streamlined our process to lessen the number of days your vehicle is in the shop, and we back our workmanship with a written warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (389)

Sort By:
Newest
Rating

377 Customers Rated

5 Stars

86.9% Complete

(338)
4 Stars

6.4% Complete

(25)
3 Stars

0.8% Complete

(3)
2 Stars

1% Complete

(4)
1 Star

0.8% Complete

(3)
< 1 Star

1% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many highlighting professional workmanship that makes vehicles look brand new. The team receives frequent commendations for being courteous, helpful, and accommodating, including services like airport pickup and ride assistance. Communication is generally strong with regular updates throughout repairs, though some customers noted needing to call for status updates. Most repairs are completed on time or even early, with several customers mentioning work finished ahead of schedule. The shop demonstrates commitment to customer satisfaction by promptly addressing any issues that arise and standing behind their warranty. Many customers express strong loyalty, with repeat business and enthusiastic recommendations to family and friends.

Select to learn more

Service Quality
Communication

"Job well done and saved me money ! The bill was less than the quote and no corners were cut. Excellent ..." Read more

"Second service done at CARSTAR! They have continued to do great service on my car, and it looks brand new. Thank you so much for the ..." Read more

"Repair looked great did a really good job look like it did when it was new"

"Great workmanship. Looks like brand new. The staff was very pleasant and listened to my concerns. ..." Read more

"The best service with a smile I've experienced in my life ."

"Great keep me informed about everything that was going on with the repair"

"They are very pleasant and listen to your concerns."

"I had a great experience with Carstar Autoworks! They communicated very well about the repairs being done to my car and any setbacks that might have taken ..." Read more

"Very courteous and helpful. My experience was stress-free. I received good updates on the progress of ..." Read more

"Informed throughout the repair process."

Service Quality
Communication

Service Quality
Communication

"Job well done and saved me money ! The bill was less than the quote and no corners were cut. Excellent ..." Read more

"Second service done at CARSTAR! They have continued to do great service on my car, and it looks brand new. Thank you so much for the ..." Read more

"Repair looked great did a really good job look like it did when it was new"

"Great workmanship. Looks like brand new. The staff was very pleasant and listened to my concerns. ..." Read more

"The best service with a smile I've experienced in my life ."

"Great keep me informed about everything that was going on with the repair"

"They are very pleasant and listen to your concerns."

"I had a great experience with Carstar Autoworks! They communicated very well about the repairs being done to my car and any setbacks that might have taken ..." Read more

"Very courteous and helpful. My experience was stress-free. I received good updates on the progress of ..." Read more

"Informed throughout the repair process."

Maggie (Toyota owner) reviewed 7/30/26

Excellent customer service! The staff were friendly and very knowledgeable. I highly recommend CARSTAR to anyone looking for reliable, high-quality auto body repair!

Hartmut (Toyota owner) reviewed 7/27/26

Excellent service, as always, with a nice bonus cleaning job.

Scott is always courteous and knowledgeable.

Will (Ford owner) reviewed 7/27/26

Lacedric (Toyota owner) reviewed 7/23/26

Just Great Job All Around !

Areda (Toyota owner) reviewed 7/23/26

Verdonna (Jeep owner) reviewed 7/22/26

Everyone was so nice! My vehicle turned out really good.

Sharron (Tesla owner) reviewed 7/21/26

Reps were polit, work was done well.

James (Tesla owner) reviewed 7/20/26

Nathaniel (Honda owner) reviewed 7/20/26

Very smooth and seemless process

Tina (Nissan owner) reviewed 7/16/26

They’re very professional. Greets you when you enter into the business with a smile. Informed me of everything that was going on with my vehicle, even gave me a ride to the rental place. Chris, Mr.Willie ,Jamie, are all very nice people. Mr.Willie was great and a joy to talk to. I’ll definitely recommend CARSTAR for all your car needs. My car was ready in the timeframe that they said it would be.

Jesus (GMC owner) reviewed 7/8/26

Carstar Auto Repair experts . Is true to there name & there Repairman are all the Best one's that .thank you .

I Rate it a 10

Nakia (Nissan owner) reviewed 7/6/26

I had a wreck bad in 2023 came for fast excellent service

Tom (GMC owner) reviewed 7/3/26

Good

Paint finish factory perfect.

Answering service complicated. N ver got to Representatives

Sandra (GMC owner) reviewed 7/3/26

Clemon (Cadillac owner) reviewed 6/29/26

Everything was great

James (Jeep owner) reviewed 6/29/26

All done as requested, and it was an excellent job

Gerard (GMC owner) reviewed 6/25/26

I'm satisfied overall and would recommend.

Informed throughout the repair process.

Jonathan (Hyundai owner) reviewed 6/11/26

Carstar did a great job and was very efficient

Very nice team!

Richie (Honda owner) reviewed 6/10/26

Quality work, very friendly and courteous along with fast repair. Efficient service.

Deborah (Nissan owner) reviewed 6/8/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

CARSTAR Autoworks Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Autoworks Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (389)

377 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?