Gerber Collision & Glass - Ridgeland (Ms)

4.8 (69reviews)
94%
743 Ridgewood Rd,  Ridgeland,  MS  39157

In operation 85 years.

Gerber Collision & Glass - Ridgeland (MS) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (69)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for excellent communication, with frequent updates keeping customers informed throughout the repair process. Timeliness was largely appreciated, with several vehicles completed ahead of schedule. Staff professionalism, friendliness, and attentiveness were highlighted repeatedly. A few customers noted improvement areas directly from their experiences, including occasional repair delays beyond initial estimates, minor cleanliness concerns inside vehicles, and isolated quality issues such as overspray on glass and parts not completed as expected. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend and return.
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"... not tell anything had ever happened. Everything was repaired beautifully and looks absolutely flawless. The attention to detail and quality of the work ..." Read more
"... dealing with the stress of a wrecked vehicle. Oh my car runs like I just drove it off the dealership lot!" Read more
"Great service in office and garage. Exceeded my expectations"
"The damage was repaired satisfactorily but overspray was all over my windshield and door glass. It looked like grains of sand in sunlight. I was ..." Read more
"Outcome has always been too notch. However, They ARE High on price. And they keep your vehicle five times longer than ..." Read more
"Your team was VERY professional and transparent kept me informed of every step which kept me from worrying and did an EXCELLENT JOB!!"
"The shop communicated very well keeping me up-to-date through text and email. Set a date for estimate estimated repair and completed ..." Read more
"... schedule, finished quickly and work looks great. They were very communicative. Will definitely use again!" Read more
"I was constantly updated as to repair status"
"Great staff, communication and service 1010"

My Experience

I have been a customer since You were Hudson’s from 2021! I am VERY SATISFIED as ALWAYS! The CUSTOMER SERVICE & COMMUNICATION IS FIVE STARS! I will not trust my Vehicle to anyone else! I Greatly Appreciate All of You!!

Likely to Recommend

I used this facility 3 times under prior ownership . .. . I will continue having ALL my repair work done here.

Repair Quality

Minor work completed while I waited. Cost was about 25% of what I expected.

Customer Service

Super friendly and helpful staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

From the moment I step in the office until the moment I received my car back the service and the personnel were exceptional

Customer Service

Exceptionally well

My Experience

Prompt, courteous and well done

Likely to Recommend

Repair Quality

Chance is great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did good job & also fix my car day before I was told. Great staff so happy for service.

Customer Service

Returned Clean

My Experience

Thanks for cleaning my car!

My Experience

Service was fast and everyone was very kind

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gerber did a great job repairing my car. The only issue was that it took three days longer than I was told, so I was stuck a few days. But it was worth it. The people at Gerber are so nice and courteous. It was a good experience.

Likely to Recommend

Repair Quality

The people were all so friendly and helpful. However, it took three more days to complete the work than they told me.

Customer Service

The people were all so friendly. However, it took three more days to complete than they said it would.

Returned Clean

My Experience

This was the best customer service I’ve received in over 30 years. I am from Birmingham, Alabama. My daughter lives in Ridgeland,, Mississippi, and your office staff from the main receptionist to the Manager was absolutely the best I will drive a car from Birmingham, Alabama to Ridgeland, Mississippi Mississippi for service at this location. Thanks for your kindness and your professional service job well done. Bryant

Likely to Recommend

Repair Quality

Ths Ridgeland, Mississippi location is the best service i've received.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No thanks

Customer Service

No tnanks

Returned Clean

My Experience

Excellent hospitality and great service. Highly recommended

Likely to Recommend

Repair Quality

Customer Service

Wonderful hospitality

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The shop communicated very well keeping me up-to-date through text and email. Set a date for estimate estimated repair and completed the repair two days early

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Great job

Customer Service

My Experience

Thank you! Done quickly and right