CARSTAR Avalon Fontana
In operation 18 years, 8 years at this location.
Carstar Avalon Collision is a family owned collision repair facility that has been serving the community since 2008. This is our newest location in Fontana. Our goal is to provide high quality repairs per the vehicle manufacturer specifications within a timely manner. We will help guide you through the repair process from start to finish, this includes working with any insurance company as well. We provide a high level of customer service and communication throughout the repair process including text and email messaging. We look forward to working with you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and quick turnaround! I received my car earlier than expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every one was friendly and so helpful, from the ladies at the front desk, to Morgan, who gave me the estimate and did all the paperwork.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Informative and friendly staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Everything was great until I noticed that one of the headlights didn't match what I had installed. When I called in, the shop employee basically said that I could just buy a new because they were only $25-$30 bucks. It wasn't the dollar amount I was concerned about. It was the fact that my truck did not come out to my satisfaction. Now the problem is that whomever I spoke to was very cavalier about other people's money.
Customer Service - 3.0/5.0 -
Same comment as before
Returned Clean
My Experience - 5.0/5.0 -
Process was very easy and I️ was constantly getting updated by staff. Staff was very friendly and informative. I️ appreciate the fact that they found out I was still covered by Hyundai’s warranty to fix my peeled paint despite going there for a different issue. Very happy with my experience, my car looks beautiful again.
Likely to Recommend - 5.0/5.0 -
Easy process
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very sweet and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, My car was repaired in a timely manner and staff was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Morgan and the girls in the office are the best! She is really knowledgeable and made me feel like I didn’t have to worry about anything. I was kept informed throughout the whole process. And best part is my truck looks like nothing ever happened!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
fast. Efficient and communication was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent service and communication
Customer Service - 5.0/5.0 -
very friendly.
My Experience - 5.0/5.0 -
I am very satisfied. Miss Morgan is very kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very Satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m happy with the repair. Ernie took care of the problem promptly and did a very good job. No problem so far. The only issue I have was that I never received a reply regarding my email requesting to confirm that Enterprise already picked up.the rental car.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys went above and beyond! Beyond grateful to leave my car with you!