CARSTAR Avalon Collision Rialto

4.9 (781reviews)
99%
2479 W WALNUT AVENUE,  Rialto,  CA  92376
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Shop AssistantSparkles

In operation 3 years.

At CARSTAR Avalon Rialto, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Rialto, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (781)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, outstanding communication, and impressive timeliness. Many highlight that vehicles were completed ahead of schedule, often days or even a week early, which customers found especially valuable. The quality of repairs frequently left vehicles looking brand new, with numerous customers expressing they could not tell their car had ever been in a collision. Regular, proactive updates throughout the repair process were widely appreciated, with customers noting this communication reduced stress and gave them confidence. Staff professionalism, friendliness, and attention to detail were repeatedly commended. Several customers mentioned they would return and have already recommended the shop to friends and family. A small number of customers noted areas for improvement, including occasional gaps in proactive communication requiring them to call for updates, and isolated instances of minor unfinished work, reflecting direct customer feedback rather than system observations.
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"... soon as they could. During their time with my car, they were very communicative and informative. I truly appreciate working with the Rialto team ..." Read more
"Excellent Service! Magnificent quality work! Friendly staff!"
"... hesitation. Based on my experience, they delivered great quality work, strong communication, and a fast turnaround." Read more
"... courteous and helpful staff, they put you at ease and go above and beyond in making things easier and more accessible. And really explains what they are about to do in ..." Read more
"... repair it and did so in and timely manner and the quality was as if my car rims were never damaged at all. Great work Carstar!" Read more
"Excellent customer service and communication. My vehicle was ready a week before schedule.I am very satisfied with the work done. Thank you ..." Read more
"They finished the repairs ahead of schedule, which really exceeded my expectations. It was clear they respected my time and worked efficiently ..." Read more
"They Were Very professional and very fast were done a week before the time they said couldnt ask for anything better communication was ..." Read more
"Vehicle was ready days earlier than promised."
"They did a great job on repairing my car & they did it in a timely manner, definitely will be going back if i need more body work."
"... be a very recommended auto body shop, because they communicate with the customer step-by-step through the process of fixing your car" Read more
"... service was excellent from start to finish. They kept me informed every step of the way, were easy to communicate with, and made the whole process smooth and stress-free." Read more
"More calls with updates would have been nice. Had to call to find out what was happening with my car and possible completion ..." Read more
"... a whole week shorter than estimated. Super easy & friendly communication between workers in person, emails & texts." Read more

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It was good because it was fast and friendly.

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They performed great work

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The work looks great, very happy with how the car came out. Would highly recommend Carstar for their good work.

Customer Service

The whole process was good no troubles at all

My Experience

They kept communication open and explained everything they were doing in very simple terms. My wife and I are very appreciative of all the help the offered us

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They were awesome and answered all questions, even the stupid ones.

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Returned Clean

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Repair Quality

Charles, Gilbert and the other gentleman who helped me were great. My car looks great and they were able to take care of my vehicle in under a week! I thank and appreciate everyone there!

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Returned Clean

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Repair Quality

Tarell was great from the car estimate to delivery. I am very satisfied with the work the Carstar team did. I would 10/10 recommend it to anyone looking for quality auto body work.

Customer Service

Customer service was great. The communication of their team was on point.

Returned Clean

My Experience

Service is exceptional.

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Did an awesome job.

Repair Quality

Did a beautiful job in much less time expected.

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Returned Clean

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Absolutely, this has been a great experience, working with Carstar.

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Staff was very friendly and helpful.

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Very quick and friendly service. Rey happy with the repairs.

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Very satisfying job and communication on the improvement of the job

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Returned Clean

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Juan was very helpful and explained in detail warranty of the work done on my car. Also each time i called, which was only a few times because car was done so fast, the people who answered my call were quick with responses.

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Returned Clean

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Repair Quality

Juan did excellent inspecting my vehicle. Went over everything they did with photos provided. Was very happy.

Customer Service

Juan did excellent inspecting my vehicle. Went over everything they did with photos provided. Was very happy.

Returned Clean

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Repair Quality

Charles and Alma are the best. Constantly provided updates. My vehicle was ready wayyy before I planned. I thought it would be weeks. It literally was a few days. 🤗

Customer Service

Top notch. Made everything crystal clear

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Juan ramirez very good worker with me very kind

Returned Clean

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