CARSTAR Avalon Collision Rialto

4.9 (746reviews)
99%
2479 W WALNUT AVENUE,  Rialto,  CA  92376
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Shop AssistantSparkles

In operation 3 years.

At CARSTAR Avalon Rialto, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Rialto, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (746)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop overall experience. The repair quality receives strong praise, with many noting their vehicles looked brand new upon return. Timeliness is a standout strength, as numerous customers highlight that their vehicles were completed ahead of schedule. Communication is frequently celebrated, with customers appreciating regular updates throughout the repair process, which helped reduce stress. Staff professionalism, friendliness, and attentiveness are widely recognized. A few customers noted minor areas for improvement, such as wishing for more proactive updates without needing to call, a missed repair detail on a fender, and a small inconvenience of returning for a minor dent, reflecting isolated experiences rather than a broader trend.
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"... truck looks great, the work was done quickly, and the attention to detail really showed. Couldnt have asked for a better experience." Read more
"... soon as they could. During their time with my car, they were very communicative and informative. I truly appreciate working with the Rialto team ..." Read more
"... do in a very detailed manner. No stone unturned. Keeps you up to date on the step by step processing in getting your car fixed with phone calls. The post ..." Read more
"... repairs and service to me & my family. When you need quality, care & communication for your repairs, I would highly refer you to check them out." Read more
"... repair it and did so in and timely manner and the quality was as if my car rims were never damaged at all. Great work Carstar!" Read more
"Excellent customer service and communication. My vehicle was ready a week before schedule.I am very satisfied with the work done. Thank you ..." Read more
"They Were Very professional and very fast were done a week before the time they said couldnt ask for anything better communication was great very ..." Read more
"Vehicle was ready days earlier than promised."
"It was ready a whole week before which was perfect."
"Great service ! They fixed my car perfectly and much faster than I expected. Super professional and updated me with the process."
"... service was excellent from start to finish. They kept me informed every step of the way, were easy to communicate with, and made the whole process smooth ..." Read more
"... to finish was a whole week shorter than estimated. Super easy & friendly communication between workers in person, emails & texts." Read more
"Communication is great"
"Kept me updated continually"
"Would be a very recommended auto body shop, because they communicate with the customer step-by-step through the process of fixing your car"

Likely to Recommend

Repair Quality

Great job great communication great everything. Thank you you guys.

Customer Service

My Experience

thank you for the great work you done and how you followed up on everything you kept me posted as you said you would God bless you all

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Charles was extremely helpful from start to finish. Charles always kept us informed every step of the process. Thank you Charles, I would definitely come back.

My Experience

Likely to Recommend

Repair Quality

They did a fantastic job and were quick to get my vehicle back to me.

Customer Service

Was kept up to date on the entire process. Staff was friendly

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Repair Quality

Customer Service

Mr. Charles was very informative kept me on the loop throughout the entire process.

Returned Clean

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Good place

Repair Quality

Like the communication they have

Customer Service

Very helpful

Returned Clean

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Repair Quality

Great work ! I’m very satisfied and will recommend anyone for repairs!! Amazing employees as well !

Customer Service

Satisfied

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Repair Quality

Customer Service

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Repair Quality

Looked perfect after

Customer Service

Amazing customer service

Returned Clean

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100 percent I would recommend

Repair Quality

Part looked great

Customer Service

I worked with Charles, and he was great!!! Charles was very responsive from the beginning. He got me a quote within minutes and accommodated a same day vehicle inspection. He communicated throughout the entire process and I feel like he really went all out to find me a part for as reasonably priced as he could. I REALLY appreciated that. He also got my car fixed BEFORE the day I requested! The part was ordered on Friday and my car was fixed by Tuesday. They also had previously done work on my son’s car and he was the one that recommended them. I’ll double down on the recommendation. Great customer service and excellent work on both cars.

Returned Clean

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Returned Clean

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I would recommend this place

Repair Quality

Very friendly people, my car got repaired sooner than I expected.

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Beyond expectations

Customer Service

The guy that helped us was amazing

Likely to Recommend

Repair Quality

Not responsible people they didn’t finish the job not taking care the customer very bad

Customer Service

Returned Clean