Fix Auto Ontario

4.9 (147reviews)
98%
4930 Vanderbilt St.,  Ontario,  CA  91761
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Shop AssistantSparkles

Fix Auto USA body shop in Ontario, CA, offers numerous auto repair services, including paintless dent repairs and total collision repair. Our Ontario collision repair center is locally owned and operated and staffed by certified technicians who can perform a variety of collision repairs. Why choose Fix Auto USA for your collision repair? We offer the following to provide you with an easy & painless customer experience to get you back on the road quickly: Complete range of auto body services - We perform big and small collision repairs. Our services include fender and bumper replacement, windshields, paint touch-ups, and more. Easy online estimates & Online appointments- Send photos of your vehicle through our website and Schedule your appointment online. Regular status updates - We send text messages and emails to keep you updated about your car repairs Insurance processing - We’ll help you complete the insurance claims process so your vehicle repairs move forward smoothly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (147)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, clear and proactive communication, and timely repairs. Many highlighted the professionalism and friendliness of the staff, noting that they were kept informed every step of the way through calls and text updates. Repair quality received high marks, with numerous customers stating their vehicles looked brand new upon return. Several customers appreciated the added touches such as vehicle cleaning and detailing. A few customers noted minor concerns, including a delay in vehicle readiness, water streaks on a truck, a smudge on interior lining, and a car door requiring more force to close than expected, as well as feeling over-communicated during the repair process. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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"... installed. I really appreciated their transparency and excellent customer service. Im very happy with my car and the quality of the repair. I would definitely ..." Read more
"Great attention to detail and very meticulous work. Will be a happy returning customer"
"Excellent repair! Looks impeccable and done with perfectionism! Love it!!"
"... added a layer of trust and was well appreciated. I received my car on time and cleaner than I left it which was a very nice touch. I could not have asked ..." Read more
"... it ever did! The color match was beautifully done! Staff went above and beyond . Were greatly appreciative! Bless all your hearts ." Read more
"It was ready the Friday before estimated date."
"Great work, fast and great work no issues so far"
"It was ready early, so happy"
"Was told be ready on a Thursday then Friday and then not until Monday for a wash and detail.Does it take ..." Read more
"My vehicle was ready for pickup on schedule."
"Communication was the best. Ive never been kept in the loop as much as I was with Fix Auto."
"... detail what they will fix. Smooth transaction and they keep you updated of every step and time frame on when your vehicle will be ready. Highly recommended" Read more
"... which made the whole process feel way less stressful. They kept me updated every step of the way and took the time to answer all my questions without making ..." Read more
"I loved the text updates. And the detailed calls along the way kept me at ease and comfortable."
"Text messages were sent along the way"

My Experience

Job well done, thank for the repaired on time . Fast and clean. Thanks again all of your guys.

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My Experience

At this moments everything looks fine. Thankd

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Si los recomendaría

Repair Quality

Everything was ok

Customer Service

Buen trato

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Returned Clean

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Returned Clean

My Experience

Wonderful updates on the progress of how repairs going 😉

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Customer Service

Jennifer went above and beyond helping me out!!

Returned Clean

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The best service experience received

Customer Service

Great customer service

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Returned Clean

My Experience

We've brought some of our other vehicles to Fix Auto Ontario....they are trusted

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Repair Quality

We,ve brought some of our other vehicles here before....they do a good as new repair job

Customer Service

staff was courteous and helpful

Returned Clean

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Repair Quality

The shop did such a great job with the repair! They communicated every step and kept me updated on every detail while my car was there. They explained everything clearly, including each part that was purchased and installed. I really appreciated their transparency and excellent customer service. I’m very happy with my car and the quality of the repair. I would definitely recommend this shop!

Customer Service

The shop did such a great job with the repair! They communicated every step and kept me updated on every detail while my car was there. They explained everything clearly, including each part that was purchased and installed. I really appreciated their transparency and excellent customer service. I’m very happy with my car and the quality of the repair. I would definitely recommend this shop!

Returned Clean

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Returned Clean

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After waiting an additional 2 days plus the weekend, truck was turned into me with water streaks and what looks like paint bubbling.

Repair Quality

Reapirs done correctly

Customer Service

Chris kept me updated

My Experience

Great communication/ updates

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Repair Quality

It is a great company. Chris kept me informed every step of the way. My car looks brand new. It was ready when promised. I highly value this company!

Customer Service

Awesome service!

Returned Clean

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Oh yes this place knows what’s up

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They gave me regular updates, asked me insightful questions and listened to my input. I will go back again if I ever need to.

Customer Service

Very friendly and helpful

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Customer Service

Good communication and service

Returned Clean