Caliber - Ontario

4.9 (4,833reviews)
99%
200 S. Wineville Ave.,  Ontario,  CA  91761

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Lexus Authorized

Reviews (4,833)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as exceeding expectations and vehicles returned looking brand new. Communication was a standout highlight, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another strong point, as many vehicles were completed ahead of the promised date. A few customers noted areas for improvement directly from their experiences, including interior cleanliness upon vehicle return, occasional incomplete inspections, and isolated communication gaps. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"Quite literally the best customer service Ive experienced all year. Professional, personable, and my car looks brand ..." Read more
"The absolute best customer service. Top notch company. I will recommend them to anyone i know that needs ..." Read more
"Nicest people who are super helpful and honest. They also gave me a 2 - 3 week estimate but were ..." Read more
"NOT HAPPY WITH SERVICE AND QUALITY OF WORK"
"... they were working to the best of their ability and am amazed with the results." Read more
"The Caliber Ontario team did a great job and I got my car back well ahead of schedule. Thank you!"
"... team at Caliber went above all my expectations! The promised me the car in 2 weeks, it was finished in 1 week! Every time there was an update with the Status ..." Read more
"Thank you so much for having my jeep done in 1 day and for washing it and taking such good care of my car. Im really happy!!"
"WAS NOT FULLY COMPLETED DAMAGED WHILE THERE AND CARELESS INSPECTIONS PERFORMED-"
"Yes it was ready a week before it was promised to be done"
"The amount of communication on the process of the repair of my vehicle was amazing. It truly put my mind at ..." Read more
"Yes! Services was great, loved how the status of your vehicle was constantly communicated. My agent was very helpful polite and answered any ..." Read more
"... collision team for everything from beginning to end great attention to communication and details of progress- you guys are greatly appreciated!! A++" Read more
"I appreciated the frequent communication and updates during my car repair. The overall appearance of the ..." Read more

My Experience

Mr. Angel Sanchez took his time and handled my repair professionally and in a very positive and timely manner. Thank you from the ’s.

My Experience

Thank you! Lovely job ! Really appreciate your teamwork’s And dedication! Once again thanks to all 💕

Likely to Recommend

Repair Quality

I had an excellent experience with Caliber Collision! They did a great job repairing my Mazda, and the entire process was smooth and professional. The team was friendly, communicative, and made sure everything was done right.

Customer Service

My Experience

Top notch!!!

My Experience

Thank you for all the repairs to my car and washing it before I got it back and for all the updates and getting it done in a timely manner

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Repair Quality

They were friendly, informative got the job done in a timely manner and clean the car before returning

Customer Service

Returned Clean

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They did an exceptional job

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I will recommend this particular business. Joseph addressed my needs and all staff was so personal and welcoming.

Repair Quality

They were efficient, professional and personable to my concerns. They met every deadline and maintained communication regarding repair details resulting in less stress for me.

Customer Service

They were sensitive to my needs and concerns. They made everything simple and clear and always putting my needs first. I will recommend caliber collision to everyone .

Returned Clean

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Returned Clean

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Repair Quality

Caliber did a great job and kept me updated on the progress of my car.

Customer Service

My Experience

Awesome service and kept me informed with the progress of the repairs.

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Repair Quality

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Returned Clean

My Experience

I liked the quick response; updates; and friendliness of each person I dealt with.

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Repair Quality

Friendly staff. Quick response to calls. Updates so you’re not left in limbo.

Customer Service

Receptionist acknowledges you right off when you walk in.

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Repair Quality

Amazing service & peace of mind.

Customer Service

Returned Clean

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Repair Quality

The repair was done so well that my wife was actually impressed. Thank you for your professionalism.

Customer Service

Returned Clean