Fix Auto Chino

4.9 (102reviews)
100%
4510 CARTER CT,  Chino,  CA  91710
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An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit: https://fixautousa.com/locations/california/chino.

Services
  • Free Estimates
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (102)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting their vehicles looked brand new or better than before after repairs. Communication stands out as a major strength, with customers appreciating regular text updates, transparency throughout the process, and professional staff interactions. The shop demonstrates excellent timeliness, frequently completing repairs ahead of schedule and keeping customers well-informed about any delays. Customers highlight the clean facility, friendly and professional staff, and attention to detail in both repairs and customer service.
AI-Generated from reviews written in the last 12 months
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"... its brand new—actually even better than before. The quality of the repair work was excellent, and the customer service was outstanding from start ..." Read more
"... was very good and updates were done daily via text. Workmanship was excellent. Paint matched existing paint and was assembled matching existing body." Read more
"... Chino was a great decision. They were close by and their service was excellent. There shop was clean, they nice, and they kept me informed of my vehicle ..." Read more
"My truck looks amazing the job was very detailed and an excellent job well done looks brand new couldnt be happier with the outcome ..." Read more
"... very smooth and stress-free. When I got my car back, it was super clean and honestly looked better than when I first brought it in. The staff was also very friendly ..." Read more
"Great service, made the process easy and finished repairs earlier than expected!"
"Was completed a week before we thought we would receive the vehicle back."
"Outstanding service and completed before the original 2 week estimate. We have used Fix Auto in the past and would highly ..." Read more
"My car was finished a week ahead of schedule"
"Car was ready before promised date."
"I had a great experience with this shop. Their communication was excellent throughout the entire process, and they kept me updated every step of the ..." Read more
"Daily updates via text. If I needed clarification I could reach shop by phone."
"Communication with the team was outstanding. Quality of work was fantastic. Everyone was very ..." Read more
"Thank you for keeping me updated on the status of my vehicle. All of your staff had great customer service!"
"Great communication throughout process and fantastic work"

Likely to Recommend

I think I appreciated how attentive and communicative this body shop was with informing me on repairs. When I informed them of the overspray concerns; they offered a solution to make it right.

Repair Quality

The quality of the repair on the impact site was impeccable, you cannot tell where the accident even occurred

Customer Service

10/10. Not only were Dennis and Monica communicative, they relayed genuine concern and follow up in regards to my car repair, in addition to assisting me from getting from my home to the shop.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car repair was exceptionally done I can definitely see the quality Dennis was great! Thank you for all the hard work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Excellent result, timely manner, superb communication, great service, very reassuring.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for keeping me updated on the status of my vehicle. All of your staff had great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication throughout process and fantastic work

Customer Service

Great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The shop did an amazing job fixing my car, totally recommend this shop

Customer Service

All the personnel were very attentive

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job,great service!!!!

Customer Service

Great service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication

Customer Service

Everyone was very friendly

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I am very satisfied with the workmanship and communication from the shop. I would recommend this shop to my friends and use this shop in the future.

Repair Quality

Car was ready before time promised. Communication was very good and updates were done daily via text. Workmanship was excellent. Paint matched existing paint and was assembled matching existing body.

Customer Service

Honest estimate. Communication if there was going to be any addiional unexpected charge.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience from customer service (Monica) and service advisor(Jesus) to the repairs to my car. It looks almost brand new. Im very happy that I chose Fix Auto Chino and will go no where else if I need body repairs.

Likely to Recommend

Repair Quality

Great customer service and outstanding body repair.

Customer Service

Monica and Jesus wete great.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

They were awesome!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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