Fix Auto Chino

5.0 (111reviews)
100%
4510 CARTER CT,  Chino,  CA  91710
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Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit: https://fixautousa.com/locations/california/chino.

Services
  • Free Estimates
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM Basic
GM Electric Vehicles
I-Car
Nissan
VinFast

Reviews (111)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles were returned looking brand new or even better than before. The repair work received high marks for attention to detail, excellent workmanship, and paint matching. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor areas for improvement, such as occasional delays and isolated finish touch-ups, but these were resolved promptly. Overall, the shop earned strong loyalty and recommendations from its customers.
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"... like its brand newβ€”actually even better than before. The quality of the repair work was excellent, and the customer service was outstanding from start ..." Read more
"... was very good and updates were done daily via text. Workmanship was excellent. Paint matched existing paint and was assembled matching existing body." Read more
"... truck looks amazing the job was very detailed and an excellent job well done looks brand new couldnt be happier with the outcome very good work" Read more
"The shop did an amazing job fixing my car, totally recommend this shop"
"... very smooth and stress-free. When I got my car back, it was super clean and honestly looked better than when I first brought it in. The staff was also very friendly ..." Read more
"Great service, made the process easy and finished repairs earlier than expected!"
"Car was ready before promised date."
"The process was smooth from drop off to pick up. My car was finished well over a week ahead of schedule, but I appreciated the transparency due to the holiday, ..." Read more
"It was a few days late"
"... before time promised. Communication was very good and updates were done daily via text. Workmanship was excellent. Paint matched existing paint and was assembled matching ..." Read more
"Great communication throughout process and fantastic work"
"Communication with the team was outstanding. Quality of work was fantastic. Everyone was very friendly and genuinely ..." Read more
"... team has once again done a fabulous job on repairs. Communication is excellent. The estimate of how long to expect for repairs is spot on. Will recommend this shop ..." Read more
"... Repair and The Employee Were A Really Big Help And Always Kept Me Up Dated With My Car. 1010 Rating" Read more

Likely to Recommend

Repair Quality

Customer Service

Very informative, professional, quick and clean

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Customer Service

Returned Clean

My Experience

Very good job

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Repair Quality

Customer Service

Very good job

My Experience

My Experience

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My Experience

Best bodyshop in town. As a picky customer, who not just handwash and detail my cars, but also have bodyworks knowledge. I couldnt even pick on anything for the whole repair process. 100x Thanks to Monica, Dennis and whoever worked on my car, you guys did a phenomenal job. Great workmanship, communication gave me 100% satisfaction. Now my car looks even better than before the accident.

Likely to Recommend

This is the only body shop I would ever recommend to anyone I know

Repair Quality

This is the first and only body shop I'm 100% satisfy in every way.

Customer Service

Monica and Dennis did a really great job, natural State fully understand what customers need. Most important they do listen to the customer with great communication.

Returned Clean

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Customer Service

Returned Clean

My Experience

I had an excellent experience with Fix Auto Chino! The staff went above and beyond, and the customer service was exceptional from start to finish. Monica, who handled all the paperwork, was also incredibly helpful and made the administrative process smooth and stress-free. Everyone was friendly, professional, and truly cared about making sure I had a positive experience. A special thank you to Dennis, the manager, who was absolutely wonderful. He kept me updated every step of the way and made sure I always knew what was happening with my vehicle. His communication and attention to detail gave me great peace of mind throughout the entire process. Fix Auto Chino definitely exceeded my expectations. I truly appreciate the great service and professionalism, and I will definitely recommend them to family and friends. I would not hesitate to use their services again in the future! πŸš—πŸ‘

My Experience

My car repair was exceptionally done I can definitely see the quality Dennis was great! Thank you for all the hard work

Likely to Recommend

Definitely

Repair Quality

Great customer service & quality Monica & Dennis were the BEST

Customer Service

Magnificent

Likely to Recommend

This is the second time I have used Fix Auto Chino services and both times they have done outstanding work! I would highly recommend them!

Repair Quality

Work performed was excellent! Very happy with the finished product!

Customer Service

Customer service is outstanding! Dennis and his crew were very friendly and helpful!

Returned Clean

Likely to Recommend

I think I appreciated how attentive and communicative this body shop was with informing me on repairs. When I informed them of the overspray concerns; they offered a solution to make it right.

Repair Quality

The quality of the repair on the impact site was impeccable, you cannot tell where the accident even occurred

Customer Service

10/10. Not only were Dennis and Monica communicative, they relayed genuine concern and follow up in regards to my car repair, in addition to assisting me from getting from my home to the shop.

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Customer Service

Returned Clean

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Customer Service

Excellent result, timely manner, superb communication, great service, very reassuring.

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Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for keeping me updated on the status of my vehicle. All of your staff had great customer service!

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Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Great communication throughout process and fantastic work

Customer Service

Great communication

Returned Clean