CARSTAR Sca Collision Walnut

4.9 (217reviews)
100%
19909 Valley Blvd,  Walnut,  CA  91789
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Shop AssistantSparkles

In operation 6 years.

At CARSTAR SCA Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Riverside, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are open Saturdays by appointment only.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (217)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for exceptional customer service, described as professional, courteous, and genuinely caring. Timely communication through calls and texts kept customers well-informed throughout the repair process. Complimentary interior and exterior cleaning was a frequently appreciated bonus. A few customers noted minor areas for improvement, including occasional delays in proactive status update calls, minor parts not fully secured, and one instance of a missed windshield wiper repair — all highlighted directly by customers. Overall, the vast majority of reviewers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"... experience here. The team is highly professional, and the quality of their work is outstanding. On top of that, their service is warm, patient, ..." Read more
"This is by no means an exaggeration. First-class workmanship and first-class service."
"They are terrific people to have done business with. They understand and want the best for their customers. ..." Read more
"Great workmanship, great customer service. They did such a good job on my car and they had it ..." Read more
"It is awesome work and perfectness. In short time they completed as promised. Moreover the people are friendly and ..." Read more
"Yes, they did promise a certain day and delivered it on that day. Great people!!"
"My car was ready before the expected pick up date"
"The the car was ready a few hours before the time we were given to pick up. They called us to let us know the car ..." Read more
"Vehicle was completed early!"
"This time was later than my expectations."
"I did not get the status update calls as promised. I ended up calling to get updates."
"Always updating me if the need was there. Made me feel I absolutely made the right choice to ..." Read more
"... Dropped off the car and had great customer service. I received text updates. They advised when to expect the car to be done and it was ready when they said. ..." Read more
"They do provide text updates."

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Returned Clean

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Great work

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Returned Clean

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Efficient, they also helped me with pick up and drop off which was a huge help for me

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5 star service by Erwin Respectful, Friendly and professional and resolve any questions or concerns that I had .

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Good

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Returned Clean

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Repair Quality

Excellent service.

Customer Service

Excellent communications.

My Experience

Good experience. Everything was quoted and on time

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Returned Clean

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Returned Clean

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Mike was very thorough and professional

My Experience

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They also cleaned outside and a bit of the inside of my car after the body work. Lexus Door also shuts quietly again just like before the accident.

Customer Service

Returned Clean

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Very likely because I really like the quality of the repairs. Even if the communication part is suboptimal.

Repair Quality

It looks as good as new.

Customer Service

I did not get the status update calls as promised. I ended up calling to get updates.

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Excellent work by Car-star!

Customer Service

The staff was very helpful @ professional

Returned Clean

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Repair Quality

Aaron was attentive and keep me informed with the status of my car.

Customer Service