CARSTAR Sca Collision Walnut

4.9 (201reviews)

100%

(909) 594-0066

19909 Valley Blvd, Walnut, CA 91789

100%

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19909 Valley Blvd
Walnut, CA 91789

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About CARSTAR Sca Collision Walnut

See Photos

19909 Valley Blvd
Walnut, CA 91789

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 6 years.

At CARSTAR SCA Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Riverside, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are open Saturdays by appointment only.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish
Chinese

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (201)

Sort By:
Newest
Rating

182 Customers Rated

5 Stars

79.6% Complete

(160)
4 Stars

10.4% Complete

(21)
3 Stars

0.5% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professional and courteous staff, and outstanding repair work that often leaves vehicles looking brand new. Many highlight the thoroughness of repairs, with several noting that additional minor fixes were completed beyond the original scope. Communication is a standout strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is frequently commended, with numerous vehicles completed ahead of schedule. Customers also value the complimentary interior and exterior cleaning upon pickup. A few customers noted minor issues such as parts not fully fastened, a missed windshield wiper repair, and slight delays due to back-ordered parts or late arrivals, reflecting areas customers felt could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"... experience here. The team is highly professional, and the quality of their work is outstanding. On top of that, their service is warm, patient, ..." Read more

"This is by no means an exaggeration. First-class workmanship and first-class service."

"Great workmanship, great customer service. They did such a good job on my car and they had it ..." Read more

"CARSTAR did amazing work. The people are polite and courteous and they are concerned about you. I ..." Read more

"My car was ready before the expected pick up date"

"The the car was ready a few hours before the time we were given to pick up. They called us to let us know the car ..." Read more

"Vehicle was completed early!"

"Yes, they did promise a certain day and delivered it on that day. Great people!!"

"It is awesome work and perfectness. In short time they completed as promised. Moreover the people are friendly and smiling service. ..." Read more

"Always updating me if the need was there. Made me feel I absolutely made the right choice to ..." Read more

"... Dropped off the car and had great customer service. I received text updates. They advised when to expect the car to be done and it was ready when they said. ..." Read more

"They communicated with me regularly on the progress of their work"

"Get text messages update all the time"

"I received emails and calls throughout the whole process."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... experience here. The team is highly professional, and the quality of their work is outstanding. On top of that, their service is warm, patient, ..." Read more

"This is by no means an exaggeration. First-class workmanship and first-class service."

"Great workmanship, great customer service. They did such a good job on my car and they had it ..." Read more

"CARSTAR did amazing work. The people are polite and courteous and they are concerned about you. I ..." Read more

"My car was ready before the expected pick up date"

"The the car was ready a few hours before the time we were given to pick up. They called us to let us know the car ..." Read more

"Vehicle was completed early!"

"Yes, they did promise a certain day and delivered it on that day. Great people!!"

"It is awesome work and perfectness. In short time they completed as promised. Moreover the people are friendly and smiling service. ..." Read more

"Always updating me if the need was there. Made me feel I absolutely made the right choice to ..." Read more

"... Dropped off the car and had great customer service. I received text updates. They advised when to expect the car to be done and it was ready when they said. ..." Read more

"They communicated with me regularly on the progress of their work"

"Get text messages update all the time"

"I received emails and calls throughout the whole process."

Xin (BMW owner) reviewed 8/3/26

Fred (Honda owner) reviewed 8/3/26

Duane (Volkswagen owner) reviewed 7/31/26

Excellent work by Car-star!

The staff was very helpful @ professional

Bernard (Honda owner) reviewed 7/27/26

Aaron was attentive and keep me informed with the status of my car.

Alexis (Nissan owner) reviewed 7/27/26

Susan (Lexus owner) reviewed 7/24/26

Absolutely will come back

⭐⭐⭐⭐⭐ Our experience with CARSTAR Walnut was outstanding from start to finish. Aaron was exceptional—professional, courteous, patient, and transparent throughout the entire repair process. He took the time to explain everything clearly, kept us informed every step of the way, and made what could have been a stressful experience smooth and worry-free. The quality of service exceeded our expectations, and it's clear that customer satisfaction is a top priority. We truly appreciate Aaron's honesty and dedication. I highly recommend CARSTAR Walnut, especially Aaron, to anyone needing auto body repairs. We will definitely return if we ever need their services again and will gladly refer our friends and family.

⭐⭐⭐⭐⭐ The customer service at CARSTAR Walnut was truly exceptional. From the moment I called, everyone I spoke with was friendly, helpful, and genuinely wanted to accommodate my needs. Every interaction made me feel valued as a customer. Aaron, in particular, was absolutely amazing. He went above and beyond to make sure everything was taken care of and explained every step of the process with patience, professionalism, and kindness. As an 88-year-old customer, I especially appreciated the extra time and care he took to assist me and ensure I was comfortable throughout the entire experience. It's rare to find this level of customer service today. Thank you to Aaron and the entire CARSTAR Walnut team for making the experience so easy and stress-free. I would highly recommend them to anyone and wouldn't hesitate to return in the future.

Devan (Hyundai owner) reviewed 7/23/26

Great job, guys!

Rebecca (Toyota owner) reviewed 7/23/26

Yuen (Mercedes-Benz owner) reviewed 7/20/26

I am glad I picked CARSTAR via State Farm approved list

As of current looks like new

Mike, Lee and the repair team have been very professional open and knowledgeable

Jose (Toyota owner) reviewed 7/20/26

Did a good job on my SUV.

Jimmy (Nissan owner) reviewed 7/9/26

Front staff are very helpful and knowledgable.

Explained in very good detail. Helped getting a discount with Car Rental.

Frankie/ Rita (Subaru owner) reviewed 7/6/26

Good service

Carla (Toyota owner) reviewed 6/29/26

Ignace (Toyota owner) reviewed 6/24/26

Jocelyn (Toyota owner) reviewed 6/12/26

Sz (Tesla owner) reviewed 6/8/26

Ji (Toyota owner) reviewed 6/8/26

Puoy (Toyota owner) reviewed 6/7/26

Laura (Honda owner) reviewed 6/1/26

Great job!

Thonthi (Honda owner) reviewed 5/29/26

Definitely

It is awesome work and perfectness. In short time they completed as promised. Moreover the people are friendly and smiling service. I recommend this shop for service

Awesome

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

CARSTAR Sca Collision Walnut

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Sca Collision Walnut

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (201)

182 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?