CARSTAR LA Habra Collision & Glass Center
In operation 17 years.
CARSTAR La Habra, located in North Orange County is an insurance approved facility. Factory trained technicians through Ford, Honda/Acura, GM and Mazda and consistently ranked highest in customer satisfaction. We provide a NATIONWIDE warranty-- Over 1000 locations throughout the US, Canada. Relax, We'll Take It From Here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
- Chinese
- Vietnamese
- German
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, great service in the office and Eddie was wonderful helping us with our car. Got car back earlier than expected and it looked great. Would highly recommend. Thank you, Jodi - daughter
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I was disappointed with my service from Carstar. Their lack of communication on what was required of my car repairs was very frustrating. I thought my car would only require about a week in the should but it ended up being there for over 3 weeks and I was only updated on this after I called. Beyond that, on the day my car was supposed to be ready by 9:30am, it still not fully completed. This was extremely frustrating because I do not live close by LaHabra and had to reorganize plans to pick up my car and then had to modify my plans again since it was not ready. The only reason I am giving 2 instead of a 1 is because the company did cover a rental car for me on the day the car wasn’t ready. Overall, this was a bad experience.
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was kind, and professional, everything was explained clearly and were very helpful, had a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very professional, great attitude, explanation of everything was clear. Eddy was very helpful, I would recommend
Customer Service - 5.0/5.0 -
Great experience and positive attitudes
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best customer service and will come back and ask for Eddy he’s the best!
My Experience - 5.0/5.0 -
Rocio, Eddie and their team are so amazing, they always keep me informed about my Vehicle been repaired step by step and the service was fast and efficient. And my Vehicle look like new again, I’m really satisfied with their customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Five stars for Carstar! After my accident, they made the repair process completely seamless. Eddie and Rocio gave regular updates and handled all the insurance paperwork. My car looks brand new again. Great job, and a huge thank you to Eddie and the team!
Customer Service - 5.0/5.0 -
Five stars for Carstar! After my accident, they made the repair process completely seamless. Eddie and Rocio gave regular updates and handled all the insurance paperwork. My car looks brand new again. Great job, and a huge thank you to Eddie and the team!
Likely to Recommend - 5.0/5.0 -
Great customer service and price, thank you.
Repair Quality - 5.0/5.0 -
Great customer service, with proper communication, and great work on my vehicle at a reasonable price. Thank you Richard and TEAM for a great experience.
Customer Service - 5.0/5.0 -
From taking care to get a quote, to picking it up, great customer service and most importantly communication. Thank you and keep it up.
Returned Clean
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you 🙏 Eddie and Team for all your work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and everything was on time and on schedule. Communication with through text updates were great. Couldn’t have gone smoother.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very professional. Kept me up to track with every update or service overall was a great experience.
Customer Service - 5.0/5.0 -
Great customer service experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Still can’t answer this fully!
Repair Quality - 0.5/5.0 -
I haven’t even got my vehicle back yet!!! My father called Leny and he said that the adjuster from AAA hasn’t approved the job so that’s why I haven’t received my vehicle yet. I guess it’s not your companies fault but I’m sure you guys can speed up the process! I’ve been taking the bus everywhere I go and I’m sick and tired of waiting for the foothill transit bus service!
Customer Service - 2.5/5.0 -
As of right now I’m mutual with the situation..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Results were perfect
Customer Service - 5.0/5.0 -
Maria was friendly and very helpful!