Fix Auto Anaheim

4.8 (5,502reviews)
97%
1331 S. Auto Center Dr.,  Anaheim,  CA  92806
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Shop AssistantSparkles

In operation 43 years, 39 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Anaheim can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Anaheim claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Infiniti
Nissan
Subaru

Reviews (5,502)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who provide excellent communication throughout the repair process. The shop receives high marks for completing repairs ahead of schedule, with vehicles often ready days or even weeks before promised dates. Quality of work is outstanding, with customers frequently noting their cars look better than new and that repairs are done right the first time. The communication system, including regular text updates and phone calls, keeps customers well-informed at every step. Staff members are described as knowledgeable, helpful, and courteous, making the entire experience smooth and stress-free. Many customers express strong satisfaction with the cleanliness of returned vehicles and appreciate additional services like courtesy washes. The shop maintains high standards with guaranteed work and has earned strong customer loyalty, with many repeat customers and enthusiastic recommendations to family and friends.
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"The best costumer service, very friendly and very knowledgeable"
"I would rate my satisfaction with the customer service from FixAutos personnel as excellent β€” 10 out of 10! Everyone I interacted with was polite, attentive, ..." Read more
"The customer service should be rated higher than a 10! Absolutely satisfied with the customer service! Not ..." Read more
"All the staff is beyond helpful, kind, understanding and professional."
"Everyone was super friendly and helpful. Very cheerful too. I love the strong communication. Thank you."
"Job was completed early, one week before estimation"
"Yes! My vehicle was actually ready before the promised date, which was such a pleasant surprise. FixAuto worked ..." Read more
"Much quicker than expected."
"My car was ready way before, you guys do a great job!"
"Before! I was so pleased that my car was finished early, before the promised date."
"I was informed in the process of my car getting fixed regularly."
"Very informative, I would receive a progress update daily"
"Absolutely! FixAuto kept me well-informed every step of the way. They provided timely updates on the repair progress, ..." Read more
"Ive never seen any shops or places that give so many updates and I truly appreciate that you do."
"Yes, I received text updates every step of the way! Even a few phone calls to provide status updates, ..." Read more

Likely to Recommend

Repair Quality

The repair of my car was good.

Customer Service

Customer service people are very helpful and nice

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Eric Garibay was outstanding in helping through this. Would have rated higher but the car was delivered dirtier than when I dropped off.

Customer Service

Eric Garibay was remarkable.

My Experience

Repairs were not good, the front right of my bumper is loose. Customer service was great though.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Excellent! Sophia was amazing! She made feel seen, heard and cared for throughout the whole process! Definitely made this experience easier on me.

Returned Clean

Likely to Recommend

I would recommend this establishment anytime. The overall experience was great.

Repair Quality

From the start of scheduling an appointment to take my vehicle in it was a great experience. All the staff I interacted with was polite and courteous. They were explained the process and made me feel very comfortable asking questions if I was unsure of something. Their response was always positive and gave me the answers without hesitation. The repair for my vehicle was completed quickly and they kept me updated the whole time. The work was great and the customer service was also excellent.

Customer Service

Like mentioned prior, all staff I interacted with was great. They were all very polite and courteous.

Likely to Recommend

Repair Quality

Amazing customer service from start to finish! Sophia at the front desk was incredibly welcoming, friendly, and helpful throughout the entire process. Ben, the auto technician, was professional, knowledgeable, and took the time to explain everything clearly. They both made the experience smooth, stress free, and enjoyable. It’s hard to find customer service like this these days. I truly appreciate their professionalism and would highly recommend this location to anyone looking for honest, quality service for their car repairs.

Customer Service

My Experience

I am very satisfied with the service. The repair was completed within the estimated time, and the customer service was excellent. The front desk staff was welcoming and professional, and my car was returned clean and in great condition. Overall, it was a great experience.

Likely to Recommend

Repair Quality

Great service! My car was returned very clean, and the service was completed on time as promised. I appreciate the excellent customer service and attention to detail. Thank you!

Customer Service

Great service! The customer service was very welcoming, my car was returned very clean, and the service was completed on time as promised. Thank you for the excellent experience

Returned Clean

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Repair Quality

Great experience and very professional

Customer Service

Awesome

My Experience

Love this team there the greatest 10 10 across the boardπŸ’―πŸ’•πŸ˜‡πŸ’•πŸ˜‡

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Would recommend

Repair Quality

Excellent service

Customer Service

Excellent. Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

My Experience

Great customer service. Efficient. Repairs look great

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Repair Quality

Very friendly and helpful

Customer Service

Returned Clean

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Repair Quality

Has a noise on fixed side. Kren

Customer Service

Returned Clean

My Experience

Excellent work and friendly staff.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Fix do a good job on my car. I highly recommend to anyone.

Customer Service

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Repair Quality

Customer Service

Returned Clean