Fix Auto - Orange

4.8 (2,502reviews)

96%

(714) 639-5302

153 N Cypress St, Orange, CA 92866

96%

See Photos

153 N Cypress St
Orange, CA 92866

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Fix Auto - Orange

See Photos

153 N Cypress St
Orange, CA 92866

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 42 years, 12 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Orange can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Orange claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,502)

Sort By:
Newest
Rating

2,052 Customers Rated

5 Stars

69.9% Complete

(1749)
4 Stars

7.7% Complete

(192)
3 Stars

1.6% Complete

(41)
2 Stars

1% Complete

(24)
1 Star

0.3% Complete

(7)
< 1 Star

1.6% Complete

(39)

Customers say

Overall Customer Satisfaction

Customers consistently praise Fix Auto Orange for exceptional service quality, with many highlighting the outstanding communication through regular text and phone updates throughout the repair process. The shop frequently delivers vehicles ahead of schedule, often completing repairs days or even weeks earlier than estimated. Customers appreciate the professional and friendly staff who provide excellent customer service and maintain clear communication. The quality of repairs receives high marks, with customers noting perfect paint matching, attention to detail, and vehicles returned in like-new condition. Many customers mention the added value of thorough cleaning services, with cars returned cleaner than when dropped off. However, some customers noted occasional communication delays and minor issues requiring return visits for corrections.

Select to learn more

Service Quality
Timeliness
Communication

"... and it was ready for me to drive home on Tuesday. Really good workmanship was done to blend the paint color. I'm really happy, customer service girls were knowledgeable ..." Read more

"The service team at Fix auto was great. The work was done ahead of schedule and I was able to request specific things on my repair ..." Read more

"Extremely satisfied and would recommend to others! Great customer service, great communication with updates on status of car, ..." Read more

"Great job! Great service! Easy, helpful, wonderful staff. I couldnt ask for more. The convenance and ease was ..." Read more

"Very professional, informative and friendly service."

"... updated with text messages. The best part was that my car was finished about 5 days before my expected completion date and it looks amazing!! Super happy thank you thank ..." Read more

"... fact that they provide text updates in real time. My car was completed 5 days before the estimated time. Definitely going to use if I get hit again." Read more

"Vehicle was about a week earlier than they thought they would have it done."

"Ready a week ahead of time. Thanks!"

"... called me immediately to confirm my appointment and they kept me updated with text messages. The best part was that my car was finished about 5 days before my expected completion date and ..." Read more

"Great repair work. Two weeks in Fix Auto Orange I was informed about the status of the repair around 10 times - very pleased with the service and results."

"... you have in place the staff was more than helpful. I love the fact that they provide text updates in real time. My car was completed 5 days before the estimated ..." Read more

"Great work, kept me informed on progress."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and it was ready for me to drive home on Tuesday. Really good workmanship was done to blend the paint color. I'm really happy, customer service girls were knowledgeable ..." Read more

"The service team at Fix auto was great. The work was done ahead of schedule and I was able to request specific things on my repair ..." Read more

"Extremely satisfied and would recommend to others! Great customer service, great communication with updates on status of car, ..." Read more

"Great job! Great service! Easy, helpful, wonderful staff. I couldnt ask for more. The convenance and ease was ..." Read more

"Very professional, informative and friendly service."

"... updated with text messages. The best part was that my car was finished about 5 days before my expected completion date and it looks amazing!! Super happy thank you thank ..." Read more

"... fact that they provide text updates in real time. My car was completed 5 days before the estimated time. Definitely going to use if I get hit again." Read more

"Vehicle was about a week earlier than they thought they would have it done."

"Ready a week ahead of time. Thanks!"

"Great repair work. Two weeks in Fix Auto Orange I was informed about the status of the repair around 10 times - very pleased with the service and results."

"... you have in place the staff was more than helpful. I love the fact that they provide text updates in real time. My car was completed 5 days before the estimated ..." Read more

"Great work, kept me informed on progress."

Howard (Infiniti owner) reviewed 7/31/26

Guadalupe (Honda owner) reviewed 7/30/26

Very satisfied

All good

Mary (Hyundai owner) reviewed 7/27/26

The office staff was nice, when I was able to get a call answered

Drake (Toyota owner) reviewed 7/24/26

Quick and easy to work with. Worked with my insurance company and enterprise to make the whole process efficient and easy.

Hoa (Toyota owner) reviewed 7/23/26

Mounir (Subaru owner) reviewed 7/23/26

We really appreciate how hard Leslie worked to complete our repair in time for us take the car on our upcoming road trip!

The car looks like new and Leslie made sure the car was ready for us in time for us to take it on our road trip!

Leslie and the other person (I think her name was Alexis?) were great to work with!

Anabelen (Nissan owner) reviewed 7/23/26

Carol (Lexus owner) reviewed 7/20/26

I feel confident recommending Fix Auto, they do an excellent job.

Fix auto did excellent work. My car was returned to me on time, and looking brand new.

I received regular updates on the status of my car via texts. This was easy and I always knew what to expect.

Cindy (Volkswagen owner) reviewed 7/20/26

John (Nissan owner) reviewed 7/17/26

Customer service experience could be improved by increased friendliness of office staff.

Kyle (Genesis owner) reviewed 7/16/26

Sure

Looks good as new and was delivered early

Lady I met was nice

Emily (Nissan owner) reviewed 7/15/26

Wenjen (Toyota owner) reviewed 7/9/26

A lot of updates. Let me know the status. Good work. Finish ahead of schedule.

Great customer service.

Carmela (Hyundai owner) reviewed 7/9/26

Great staff! I was dealing with a difficult situation but Fix Auto in Orange helped me so much!

Leslie (Honda owner) reviewed 7/9/26

I am thankful and proud of you men and the young lady in the front office. You folks did an outstanding job well done and finished 7 days before your schedule. Today, July, got my car. You guys not only did outstanding job!’ You gave my car a nice polish/ buffing of the car and vacuumed and cleaned my car outside and inside. My car looked brand new. I want to commend the personal of Fix Auto Repair! I will recommend them in the future! Thank you and be blessed! Leslie Aragòn! 👌

Top honors for you folks! 😀

Very good work and I got my car one week before the original date. Very responsible and the car was cleaned, buffed and they gave me copies of the actual work done! I am overjoyed by the work done. I would gladly say again on a scale, the maximum number 10. I highly recommend this place ! The front desk girl did an awesome job and she explained the work done. Thank you all for a job super well done! Leslie Aragòn

Sandra (Toyota owner) reviewed 7/6/26

Jacqueline (Honda owner) reviewed 7/2/26

Hung (Hyundai owner) reviewed 6/29/26

Erica (Toyota owner) reviewed 6/25/26

Chuck (Toyota owner) reviewed 6/24/26

Great job!

Top of reviews

CARSTAR Orange Center

5.0 523 reviews
670 N. Batavia
Orange, CA 92868
Fix Auto - Hi-Line

4.9 649 reviews
1331 S Auto Center Drive, Suite B
Anaheim, CA 92806
Fix Auto Anaheim

4.8 5,502 reviews
1331 S. Auto Center Dr.
Anaheim, CA 92806

Dealers Service

5.0 576 reviews
1343 E Borchard Ave
Santa Ana, CA 92705
3 Stage Auto Collision

5.0 552 reviews
514 E 2nd St
Santa Ana, CA 92701
Kaizen - Anaheim

5.0 552 reviews
3421 E LA PALMA AVE
Anaheim, CA 92806

view more shops in: Orange | 92866

Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Fix Auto - Orange

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Fix Auto - Orange

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,502)

2,052 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?