Fix Auto - Orange

4.8 (2,558reviews)

96%

(714) 639-5302

153 N Cypress St, Orange, CA 92866

96%

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153 N Cypress St
Orange, CA 92866

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About Fix Auto - Orange

See Photos

153 N Cypress St
Orange, CA 92866

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 42 years, 12 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Orange can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Orange claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,558)

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Newest
Rating

2,103 Customers Rated

5 Stars

70.3% Complete

(1798)
4 Stars

7.5% Complete

(193)
3 Stars

1.6% Complete

(41)
2 Stars

0.9% Complete

(24)
1 Star

0.3% Complete

(8)
< 1 Star

1.5% Complete

(39)

Customers say

Overall Customer Satisfaction

Customers consistently praise Fix Auto Orange for outstanding repair quality, with many noting their vehicles were returned looking brand new, with excellent paint matching and attention to detail. Communication is a standout strength, highlighted through proactive text updates, phone calls, and in-person explanations that kept customers informed throughout the process. Timeliness is frequently celebrated, with numerous customers receiving their vehicles days or even weeks ahead of schedule. Staff professionalism and friendliness are widely appreciated. A few customers noted areas for improvement, including difficulty reaching the shop by phone, occasional delays, and isolated quality concerns on return visits, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"Excellent and professional service! Outstanding repair work in every detail! My car was returned to me like new! ..." Read more

"... Orange. The team was professional, friendly, and did an excellent job repairing my vehicle. The work was completed with great attention to detail, and my vehicle looks ..." Read more

"Extremely satisfied and would recommend to others! Great customer service, great communication with updates on status of car, and a surprise with a detailed ..." Read more

"... all were great - had my Outback done early, even. the work looks brand new and you even fixed a button on the back hatch that wasn't a part of the original ..." Read more

"Everyone was friendly and courteous. My vehicle looks like nothing ever happened! They even detailed it. Thank you so much!"

"... updated with text messages. The best part was that my car was finished about 5 days before my expected completion date and it looks amazing!! Super happy thank you ..." Read more

"... partnership between Fix Auto Orange and Enterprise, and getting my car back like new two weeks before the estimated timeframe. Thank you!" Read more

"Fix auto did an awesome job and delivered sooner than expected. They have awesome customer service as well!"

"Extended the due date and car still not fixed properly"

"I received multiple notices giving me a date it would be ready. Then suddenly the date changed and I had so cut my ..." Read more

"... I picked it up, the customer service was amazing. They continued to stay in touch letting me know the progress of the repair. I would recommend Fix Auto Orange ..." Read more

"Great repair work. Two weeks in Fix Auto Orange I was informed about the status of the repair around 10 times - very pleased with the service and results."

"All communication with each employee at Fix Auto -Orange was clear, professional and prompt, as was the result ..." Read more

"... handled in a very professional manner. Especially appreciated the regular text updates on progress, and they even finished it early." Read more

"I loved how they communicated the progress on my car through emails and text updates. Everyone was very kind and ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication