Fix Auto - Hi-Line

4.9 (650reviews)
98%
1331 S Auto Center Drive, Suite B,  Anaheim,  CA  92806
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Shop AssistantSparkles

In operation 7 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Hi-Line can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Hi-Line claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (650)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, friendly and professional staff, and outstanding repair work that often leaves vehicles looking brand new. Many highlight the seamless communication through texts, calls, and emails that kept them informed throughout the repair process. A standout theme is repairs being completed ahead of schedule, with numerous customers delighted by early completions. Customers also appreciate the attention to detail, including complimentary car washes and thorough cleaning upon vehicle return. A few customers noted areas for improvement directly in their feedback, including occasional communication gaps during initial stages, cleanliness concerns post-repair, and isolated quality finishing issues. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
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"... had an excellent experience with Fix Auto Hi-Line. The team was extremely professional, communicative, and transparent throughout the entire process. They provided a detailed ..." Read more
"Skillful and friendly staff. Great workmanship."
"As always, friendly, professional, detailed. Innate sense of hospitality!"
"... be able to talk to a real person, not AI. Showed utmost courtesy, expertise and patience when dealing with issues." Read more
"Service team was wonderful, however the quality of the work was not to my standards. To be fair I didnt report ..." Read more
"They finished early and exceeded expectations."
"... consistent updates about the status of my car, and it was completed 1 week early." Read more
"I am very satisfied with the work and surprisingly done in 3 days. Thank you very much."
"service is quick and fast. Repair was done on timely manner. Staff is professional and helpful. My car repair turned out great."
"... lot more than initially said, $11K vs $5-7K, and took a lot longer, 3-4 weeks vs 45 days, prepare quality looks good." Read more

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My Experience

The work is truly remarkable. I couldn’t even tell that the car was in an accident. An excellent job repairing and replacing the damaged parts.

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Returned Clean

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My Experience

Eric Garibay did an excellent job on my behalf and I want to make sure he is acknowledged. Although my car was cleaned upon pick up , it was still dirty. The replacement windshield is dirty, the headliner around the windshield has several smudges, the exterior of the car is clean but has several areas where there appears to be some type of glue or substance. If I can clean up those areas without too much effort, I will be satisfied. The repairs look good and the time frame for repair was reasonable. I like the lifetime guarantee of the work. My overall experience was very positive. Thank you

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Repair Quality

Car was delivered not so clean. Especially fabric all around the windshield and the new windshield replacement was not clean. Other areas as well but I managed to clean the areas. Also I hit the vent button for the first time for te windows. I heard a pop noise and the right side windows did not open. I tried again and they opened. I am concerned that this could be a future problem. The right side doors were fixed during repairs

Customer Service

Eric Garibay was very professional and attended to my repair and coordination with insurance company well.

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Returned Clean

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Great job

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Everything went well

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I have been recommending!!

Repair Quality

Always helpful, kind, and professional!! Eric and Sophia are always superb!! Thanks to all the techs that worked on my car in a timely manner!! 5 out of 5!!

Customer Service

Returned Clean

My Experience

I LOVE Eric and his team so much! I hate that we have to meet under such conditions- twice, for that matter but hands down the best. Superior service and a wonderful experience - both times. Thank you, Eric!