Puente Hills Auto Body

4.8 (2,095reviews)

95%

(626) 912-0122

17070 Gale Ave., City of Industry, CA 91748

95%

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17070 Gale Ave.
City of Industry, CA 91748

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About Puente Hills Auto Body

See Photos

17070 Gale Ave.
City of Industry, CA 91748

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 44 years.

Puente Hills Autobody is a family owned state of the art full service collision center that's been in business since 1982. We are proud to be certified as a Toyota, Lexus, Honda, Acura, Nissan, Infiniti, Mazda, Subaru, Hyundai, Kia, Chrysler, Dodge, Jeep, Fiat, Ram, GMC, Chevrolet, Buick, and Cadillac Certified Collision Center. We won the National Toyota Certified Collision Center of the Year! We are I-CAR Gold Certified as well. All our technicians are factory-trained, and we utilize the best equipment available. We offer a lifetime warranty on all our repairs. Our employees speak English, Mandarin, Korean, and Spanish. We work with all insurance companies and are happy to assist you in returning your vehicle to its pre-accident condition. Even though insurance companies pay for aftermarket parts on your vehicle, we will match the part price and put original Toyota parts for the same price. We also do glass replacement and vehicle detailing.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Tagalog

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

GM Basic

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Lexus Authorized

Nissan

Ram

Scion

Subaru

Toyota

Call

Website

Reviews (2,095)

Sort By:
Newest
Rating

1,870 Customers Rated

5 Stars

70.6% Complete

(1480)
4 Stars

10.9% Complete

(228)
3 Stars

3.2% Complete

(68)
2 Stars

1.7% Complete

(35)
1 Star

0.6% Complete

(12)
< 1 Star

2.2% Complete

(47)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the exceptional customer service delivered by staff members, noting that they were kept informed at every stage of the repair process through calls and texts. Repairs were frequently completed ahead of schedule, with vehicles returned clean and in excellent condition. Customers appreciated the transparency, professionalism, and personal attention they received. A few customers noted areas for improvement, including occasional delays, limited proactive updates, and minor quality concerns such as misaligned parts or unresolved issues post-repair. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Quality customer service from beginning to end. Very communicative with a personal touch. Detailed ..." Read more

"The repair job is excellent, my car looks like new."

"My car was repaired and retuned to me like the accident didnt happen. I couldnt be more pleased with the attention to detail ..." Read more

"Minor body and paint was repaired perfectly, and in only two days. All staff were friendly and efficient and enjoyable ..." Read more

"I can not tell where my previous damage was as the repair is flawless and looks great"

"My vehicle was ready 3 weeks earlier. I was more than pleased."

"It was ready way ahead of schedule. I really appreciate that they under promised and ..." Read more

"My car was ready days before the time I was given and I was so happy with the result!"

"Taken much longer"

"Everyone was very friendly and professional. The repairs took less time than expected. My car was delivered in perfect condition and very ..." Read more

"Daily updates via text and personal calls informing me on the status of my car."

"Yes they keep communicating with me about everything related toward my car"

"I was impressed how well I was kept informed every step of the way."

"Not really, have to reach out few times"

"Again, no pictures were sent of the damage prior and no pictures were sent daring"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Quality customer service from beginning to end. Very communicative with a personal touch. Detailed ..." Read more

"The repair job is excellent, my car looks like new."

"My car was repaired and retuned to me like the accident didnt happen. I couldnt be more pleased with the attention to detail ..." Read more

"Minor body and paint was repaired perfectly, and in only two days. All staff were friendly and efficient and enjoyable ..." Read more

"I can not tell where my previous damage was as the repair is flawless and looks great"

"My vehicle was ready 3 weeks earlier. I was more than pleased."

"It was ready way ahead of schedule. I really appreciate that they under promised and ..." Read more

"My car was ready days before the time I was given and I was so happy with the result!"

"Taken much longer"

"Everyone was very friendly and professional. The repairs took less time than expected. My car was delivered in perfect condition and very ..." Read more

"Daily updates via text and personal calls informing me on the status of my car."

"Yes they keep communicating with me about everything related toward my car"

"I was impressed how well I was kept informed every step of the way."

"Not really, have to reach out few times"

"Again, no pictures were sent of the damage prior and no pictures were sent daring"

Judith (Toyota owner) reviewed 10/22/26

Loved the repair work that was done to my Toyota Prius. It’s so nice and looks like a new car. Looks better than expected. Thank you for a great job. Hopefully, more people will use your services.

Daria (Honda owner) reviewed 10/22/26

Personnel are knowledgeable, helpful and pleasant. Being in a car accident is bad enough but having caring people at the auto body shop makes one’s experience less stressful.

Andrea (Subaru owner) reviewed 10/22/26

Cheryl was amazing…efficient and thorough. The office staff was patient and lovely.. I will return to Puente Hills for auto repair in the future. Thank you for your excellent service!

Elias (Ford owner) reviewed 10/21/26

The team at the front desk is very professional and a pleasure to work with. Mike did an excellent job working with my insurance and delivery of my vehicle on time.

Alan Francisco (Honda owner) reviewed 10/19/26

I’ve had a couple of jobs done by the shop, and they’ve been very good.

very professional work

very kind people

Jose (Chrysler owner) reviewed 10/19/26

Puente Hills Auto Body did a great job in repairing my 2018 Chrysler Pacifica.

Mario (Honda owner) reviewed 10/17/26

Arthur Ii (Toyota owner) reviewed 10/16/26

They kept me up to date with the process and got my vehicle back to me within a week

Michelle (Toyota owner) reviewed 10/13/26

Mike was great!!

Virgilio (Lexus owner) reviewed 10/12/26

Anonymous (Toyota owner) reviewed 10/12/26

Great front stuff estimator mike larrabee was great.got car done about a week early without compermine the quality

Great job

Perfect

Yesenia (Toyota owner) reviewed 10/9/26

I haven't pick up my car yet

Hood of car was not painted they just added a big glob of paint to damaged area and tried to polish it body panels not aligned correctly and scratches on supposedly replaced parts

Chris (Toyota owner) reviewed 10/5/26

Marecela (Subaru owner) reviewed 10/3/26

Perfect job

Joey (Lexus owner) reviewed 10/2/26

Mike went above and beyond to ensure we were completely satisfied. He was very professional and the work was completed in a timely manor.

Derrick (Cadillac owner) reviewed 9/30/26

Quality customer service from beginning to end. Very communicative with a personal touch. Detailed my vehicle too!

Awesome.

Matthew (Ford owner) reviewed 9/28/26

Mike was wonderful to work with. He truly went the extra mile without any expectations if it from me. ***** 5 star.

I came in on the wrong day for my appointment and they accommodated me that same with no drama!

Jennifer (Toyota owner) reviewed 9/28/26

Keith (Ford owner) reviewed 9/27/26

Lei (Hyundai owner) reviewed 9/25/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Puente Hills Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Puente Hills Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,095)

1,870 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 2.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0