Caliber - Rialto

4.8 (6,902reviews)
97%
421 West Rialto Avenue,  Rialto,  CA  92376

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (6,902)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting outstanding communication through daily text updates and professional staff interactions. The repair work consistently exceeds expectations, with vehicles looking like new upon completion. Customers appreciate the timeliness of repairs, often completed ahead of schedule, and the stress-free experience provided by knowledgeable representatives who explain processes thoroughly. The facility maintains high standards for vehicle cleanliness upon return, and customers frequently express satisfaction with the lifetime warranty offered. While most experiences are overwhelmingly positive, some customers noted minor issues with vehicle cleanliness upon pickup and occasional communication gaps, though these were typically resolved promptly by the professional team.
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"Received it before it was promised"
"We were very happy to get my SUV back early!! Good job!!"
"They always seem to deliver ahead of schedule"
"3 days earlier which was super convenient"
"Got my truck back 21 days before the expected pickup date and all the work is proper. Thank you ..." Read more

My Experience

Im extremely, how do I say EXCITED! In more ways than one as I step foot in this place from the receptionist to Eddie! The man with the plan!! There isn’t any better place let alone no better service provider like Eddie. Be patient if it’s taking longer, you won’t be disappointed! Talk about making sure everything isn’t just completed but is running in top performance! If you need a place to get any service done, the right way not the half fast way, come here you won’t be disappointed!!! Thank you again Caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Manny did an excellent job keeping me updated and went above and beyond to have the needed work completed; thank you Manny. And a thank you to Letty for her professionalism.

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Customer Service

My Experience

Repair was completed promptly.. Repair was completed to my satisfaction.

My Experience

The representative who assisted me was very kind & helpful .. I will definitely come back if the situation ever arises

My Experience

Excellent promt service,

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Repair Quality

I got updated step-by-step. My vehicle was done way before time. Very happy with the work.

Customer Service

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Repair Quality

My car was done quickly. Staff was friendly and knowledgeable and communicated with me through the whole process. Manny was very helpful.

Customer Service

Returned Clean

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Repair Quality

Está bien,la pintura se mira bien pero esperaba más responsabilidad de parte ustedes me entregaron el carro muy sucio tardado

Customer Service

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Repair Quality

The paint job it’s great but I see unmatching gaps on te lift gate

Customer Service

Everything was great

My Experience

They were fast to repair the vehicle and kept me updated all through the process. Really helpful team

My Experience

I had a great experience working with Manuel L. at Caliber Collision. From start to finish, he was friendly, professional, and kept me informed throughout the repair process on my Tacoma. He took the time to answer all of my questions, made sure everything was handled smoothly, and genuinely cared about providing excellent customer service. My truck came back looking fantastic, and I couldn’t be happier with the quality of the repairs. Thank you, Manuel, for making what could have been a stressful experience so easy. I highly recommend asking for Manuel if you need repairs at Caliber Collision!

My Experience

Good job excellent

My Experience

I just want to say thank you very much for the work & time your team did thank you Mr.Eddie,,10 /10

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Repair Quality

I really appreciate you guys for everything

Customer Service

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Repair Quality

This is the second time I drop off my vehicle for repairs and I’ve always had a great outcome. Thank you

Customer Service

Returned Clean

My Experience

What they promise in time was pretty good , color and the repair it was awesom Im pretty satisfied

Likely to Recommend

Great shop to pass the voice to anyone the need it

Repair Quality

Great job Im pretty satified

Customer Service

Happy of everything

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Repair Quality

Caliber collision met all the needs I had in fixing my car asked getting me back on the road.

Customer Service

Returned Clean

My Experience

Jason did a fabulous job with all the work and completion

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Repair Quality

Everything went good and my advisor Jason did outstanding job

Customer Service