Caliber - Redlands

4.9 (11,048reviews)
98%
450 Nevada St.,  Redlands,  CA  92373

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM Basic
Honda
I-Car

Reviews (11,048)

My Experience

I appreciated the friendly and attentive service I received here. They were quick and communicative. Every interaction was helpful during a very stressful time for me.

My Experience

You did a great job repairing my car. It looks as going as new. David was great at keeping me updated on the progress of my car repairs. I’m very happy with your service.

Likely to Recommend

Repair Quality

I was very happy with the service I received on my Camry at caliber collision. The repair was expertly done and looks even better than the original. I also was very satisfied with David who took care of updating me on my repairs and when the repairs would be completed. Also, I was able to receive my rental car right from Caliber collision and turn it in when my car was ready. That was very convenient.

Customer Service

Likely to Recommend

Repair Quality

They were fast and professional

Customer Service

Very professional

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Repair Quality

Customer Service

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This is a quality shop with great staff. As the other driver had AAA insurance, that worked well as they could provide the quote quickly to them and then get almost immediate work done.

Repair Quality

This is the second time that I have used Caliber, this time for my 2008 Tundra. Nothing has every happened to this truck and they had to do a full door replacement where someone had backed into me. They matched the paint perfectly, everything works as it should inside. I was very impressed with the workmanship, communication, and frequent updates.

Customer Service

The staff were very friendly, upfront, and focused on making sure I had a good experience.

My Experience

The staff is very helpful friendly and professional. I loved how they informed me about the process of taking care of my car. And especially the text updates while they had my car. Thank you all very much!

My Experience

Thank you for your outstanding work. Your exceptional work is the reason I’ve been a returning customer for several years.

My Experience

Just got my Suv back and I’m really happy with how it turned out! It looks great, and they had it done in just a couple of days. I really appreciate the quick turnaround and the great work they did. Definitely recommend them to anyone looking for quality work. As soon as I walked in, the front office was very professional and from that point on everybody I talk to was very professional. The other part I liked is they call your rental? The rental company comes and picks you up there and when you go pick up your car, you just leave the car there.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for your warranty work.

Likely to Recommend

No need to comment

Repair Quality

Technician was great

Customer Service

Great

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent service from beginning to end.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I was very happy with the repairs. Rick says there is 2 more items to come in next week which are small parts. Other than than I am thrilled as always!!!

Likely to Recommend

Always will recommend and will return

Repair Quality

Repairs came out exceptionally well

Customer Service

Rick as always was informative and kept me in the loop on everything.

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Repair Quality

Customer Service

My Experience

I had a great experience from start to finish. I was kept in the loop and my car was ready a day early! I felt very well taken care of and couldn’t have asked for a better experience!

Likely to Recommend

Great overall experience

Repair Quality

Kept me informed and finished early

Customer Service

Ever person was kind and very empathetic. Made sure I was up to date and worked hard to get everything done on time if not early

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was so nice and friendly, and the work was beautifully done! Ed was exceptionally professional and truly made me feel like he was looking out for my best interests. He clearly explained the entire repair process and costs upfront, which put me completely at ease. Highly recommended!

Likely to Recommend

Repair Quality

I came back for minor repair that was not done properly.

Customer Service

Everyone was friendly

My Experience

Quiero reconoser la atencion tan excelente de Joel Una atencion de primera y muy professional