CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
They are fast and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are fast friendly and kept me in the loop while fixing my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quality Service was provided!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thoroughly satisfied with the work and speed of the repairs on my car. I was very impressed that they finished the work in such a short amount of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just wanna say thank you to the team or the person that fix my bathing which I called the silver bullet she looked as if she never been hit and I was so grateful for that so true the team will to the person I say thank you job well done
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very good customer relationship and excellent work done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Demi gave me excellent customer service , explained everything thoroughly, keep me informed of progress
Likely to Recommend - 5.0/5.0 -
Great customer service, informed of progress w texts
Repair Quality - 5.0/5.0 -
Identified the censor issue, repaired it!
Customer Service - 5.0/5.0 -
Keep me informed of progress
My Experience - 5.0/5.0 -
I was more than pleased! You did exceptional work; well beyond my expectations. Your professionalism is superb and I truly can appreciate and respect your business and highly recommend you to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really happy with the work the Carstar team did on my car. The car looks new!!
Customer Service - 5.0/5.0 -
Great people to entrust our car to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
exceptional mechanics-shop (efficient and fairy priced)
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast service, always detailed appreciate the extra touch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was more than happy with the service and care I received from CARSTAR. They were so accommodating and super nice. It’s never easy to have to have your car repaired but they made it easy. And my car looks amazing! Thank you CARSTAR!
Customer Service - 5.0/5.0 -
Everyone was great and super helpful!
My Experience - 5.0/5.0 -
So far so good. Time wise was great, customer service great, professionalism great. Im shocked and also happy. My vehicle was cleaned thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had my doubts when I drove into the parking lot.
Customer Service - 5.0/5.0 -
Customer service was great. Professional, and very knowledgeable
Likely to Recommend - 5.0/5.0 -
I Am Impressed
Repair Quality - 5.0/5.0 -
Not only did my vehicle looked as if it was never damaged but they washed my car and vacuumed the inside. That impressed me as much as the repairs.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful. I also received emails and text messages about the progress of the repairs.
My Experience - 5.0/5.0 -
Your staff and mechanics are awesome 👌. My car looks great. I love you guys. I am going to recommend you to all of my friends. Keep up the great work 👍.