CARSTAR Baltimore West

4.6 (757reviews)
94%
5901 Reisterstown Road,  Baltimore,  MD  21215
Bot
Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (757)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast service, always detailed appreciate the extra touch

Likely to Recommend

Repair Quality

I was more than happy with the service and care I received from CARSTAR. They were so accommodating and super nice. It’s never easy to have to have your car repaired but they made it easy. And my car looks amazing! Thank you CARSTAR!

Customer Service

Everyone was great and super helpful!

My Experience

So far so good. Time wise was great, customer service great, professionalism great. Im shocked and also happy. My vehicle was cleaned thank you.

Likely to Recommend

Repair Quality

I had my doubts when I drove into the parking lot.

Customer Service

Customer service was great. Professional, and very knowledgeable

My Experience

Likely to Recommend

I Am Impressed

Repair Quality

Not only did my vehicle looked as if it was never damaged but they washed my car and vacuumed the inside. That impressed me as much as the repairs.

Customer Service

Everyone was friendly and helpful. I also received emails and text messages about the progress of the repairs.

My Experience

Your staff and mechanics are awesome 👌. My car looks great. I love you guys. I am going to recommend you to all of my friends. Keep up the great work 👍.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great repair shop! Proximity to rental car facility is a plus!

Repair Quality

Responsive, great communication, excellent repairs, and they even cleaned my car! Thank you car star!

Customer Service

Very responsive and wonderful to work with!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Trim dented, driver's mirror loose, door not aligned

My Experience

Smooth and easy process

Likely to Recommend

Repair Quality

👍 Great people and great services.Satisfied with car repairs.Be back soon for oil change.Thanks to the team.😄

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My 2013 Hyundai was beautifully restored. I was amazed by the expert paint job and the interior cleaning was done with care. I will highly recommend your company to anyone in need of your services. ********** DLG

Customer Service

Very professional and they were excellent in keeping me informed on car updates.

Likely to Recommend

Repair Quality

I had a fantastic experience with Car Stars. From start to finish, the entire team was incredibly understanding of my situation and handled everything with absolute professionalism.They quickly diagnosed the issue and completed the repairs much faster than I expected, without sacrificing quality. It is rare to find a shop that balances efficiency with such great customer care. If you want high-quality work done quickly and professionally, I highly recommend Car Stars!

Customer Service

Likely to Recommend

Repair Quality

Great job waiting for you all to call about getting side door fixed.

Customer Service

Waiting for call to get side door fixed.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Motorized mirrors needs realignment on drivers door.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really love u guys services and professional attitudes....Nice people to talk to and u guys are genuinely nice people 💗

Likely to Recommend

Repair Quality

I enjoy coming to u guys

Customer Service

Returned Clean