CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very much satisfied with the time frame of work as well as the professionalism & respect of the staff to there customers & look forward to doing business with them again!! Great Job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great quality work and great customer service.
Likely to Recommend - 5.0/5.0 -
I’ll tell anyone about the top level service I got from Amelia and Roy
Repair Quality - 5.0/5.0 -
Your body shop tech Roy did an amazing job on the repair.
Customer Service - 5.0/5.0 -
The customer service I received from Amelia was top notch. She regularly sent repair status and completion date updates by text and continuously kept my rental current.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional in deed !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great craftsmanship in parts and resources.
Customer Service - 5.0/5.0 -
As new !
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You repaired my vehicle in two days and provided status reports. I very much appreciated the car wash, including the interior and the trunk. I did not expect it. Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There are issues with my car. After I drove it I realized the issues
My Experience - 5.0/5.0 -
It was long winded with the repair but at least it was done right
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept up to date with status reports and. The car was ready when promised. My questions were answered and the woman in the office(can’t remember her name) was efficient and a pleasure to interact with.
My Experience - 5.0/5.0 -
Yes I was pleased with how professional Ms A.went about explaining everything to me and how clean my car was I just wanted to say Job well done and I will gladly recommend Car Star in the future.
Likely to Recommend - 1.0/5.0 -
To the body shop. But not to the mechanic department
Repair Quality - 5.0/5.0 -
Car looks like it is new Washed outside and cleaned inside
Customer Service - 4.5/5.0 -
I was pleased with the results of the bodyshop. I had a bumping in my wheel and they looked at the car and said it would be $1400.00 to repair. So I took my car to another shop and had them to check it. O to my surprise, they took the wheel off and fixed the problem for $10.00.
My Experience - 5.0/5.0 -
Best body shop experience I’ve ever had. Fast, efficient and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Such a good experience. Friendly staff, excellent communication, and beautiful work. Couldn’t be better!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the status website and communication.