CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fixed my car up like brand new! Went smoothly thru the other driver’s insurance, rental arrangement and all. And the complimentary detailing was the cherry on top - holy moly, above and beyond. Stellar service with great communication. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great quality work and kind staff
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
CARSTAR Baltimore West..Is my new family..I would recommend them to the World...Customer service is the best..My Insurance Company Referral me to them..I had know clue about Collison Repairs When It was time too pick my truck up I walk Wright passed it not knowing it was mines..It looks like a brand new truck...I was so in shock I wanted to cry my truck looks so beautiful they did a tremendous job putting it back together and cleaning it up.. and also keeping my Rental Car Service up to date.Thank You CARSTAR Staff ,...Screaming Thank You For The Smooth Service And Putting A Big Smile IN My Heart ❤️ And on my face..Team work make a dream work..Lunch is on me .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
CARSTAR West Staff Is the best and very professional..Team work make a dream work..I love the Service I received just lay back and let them do what needs to be done..Rental Car at your Service..Very Prefessional keep you up dated about what's going on with your vehicle..My Truck came out looking like a brand new truck l iove it...Yes I would recommend CARSTAR West..Thank y'all for the tremendous service...Lunch on me...
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job !!!!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
If they was fully staffed
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
No comment as of now still observing
Repair Quality - 3.5/5.0 -
Not meeting up the dates of promise
Customer Service - 4.0/5.0 -
Always responding to customers needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every thing was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional accommodating staff excellent car service rendered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely repairs and friendly courteous customer service. Would definitely recommend to anyone!
Customer Service - 5.0/5.0 -
Awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The paint does not match my car. The fog lights are not working.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far I love the condition you return my car looks like new, clean and shiny. Thank you for your professionalism. Office service was impeccable.. However a stripe was missing from my car and immediately you promised to order the part and will call me for installation. Antoinette
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good job on repairs; car looks good as new, and trunk closes nicely. In the future, please notify customers of changes made to the completion date. I had to call in order to recieve info on delays due to defective bumpers that were recieved. Other than that I have no complaints. Also, thank you for detailing the car, and a very big thank you for ensuring that a proper bumper was placed on my car😁.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very pleased with the courtesy of the employees the cleanest of the shop and the care of getting you to the rental or the rental coming to you while your car is being repaired
Repair Quality - 5.0/5.0 -
This is my first time using carstar to repair my vehicle normally I go to the dealership but I was really pleased with the completion and the timing of getting my car repairedworkmanship and the completion of my vehicle I would definitely go back to them again
Customer Service - 5.0/5.0 -
The service staff was very professional courtesy and I really enjoy talking to the salesperson personnel and felt really pleased with the commitment of getting my car repair