CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Todd my agent was absolutely fabulous 👍
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Could have been more proactive.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The latch on my door which is what I came in for is broken and I also thought I was getting the piping fixed for the car as well but found out after picking up the car that that wasn't the case either so I came in to bring the car to get it fixed to only leave to find out that it wasn't fixed the same issue I came in with I left with
Customer Service - 2.5/5.0 -
The guy who did my intake form was very professional and was great he helped me out a lot but the work still didn't get down
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The wrost didn’t like it
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
Not kept up to date on delays in getting the job completed. I
Likely to Recommend - 0.5/5.0 -
When I picked up my car it had 100 more miles on the odometer than than when I dropped it off. That should never happen.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
They should have let me keep my car until the ordered parts arrive then called me to bring the car in. Also, there should not have been an extra 100 miles on my car when I picked up the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was in constant communication with Earl regarding the status of my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Their team is very responsive
Customer Service - 4.0/5.0 -
Very responsive to inquiries
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job I'm happy thank you