CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
more happy
Repair Quality - 5.0/5.0 -
more than ever before
Customer Service - 5.0/5.0 -
very good team
Likely to Recommend - 5.0/5.0 -
Quality of work to repair my vehicle was excellent and customer service was outstanding.
Repair Quality - 5.0/5.0 -
It took a while to repair my vehicle, I was told it was because they were waiting for parts. But the service manager kept me informed about the status of my vehicle. Seeing it completely repaired I was very pleased.
Customer Service - 5.0/5.0 -
They kept me informed about the status of my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Love the paint job!
Repair Quality - 4.5/5.0 -
There is a small discrepancy with the front bumper. The alignment is off a bit and a gap is present on the driver side headlights
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank for your quick professional service excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top of line
Customer Service - 4.5/5.0 -
Customer service was efficient and professional
My Experience - 0.0/5.0 -
Was not informed of the cost of the painting of the rain guards for the new Lincoln Grand Touring Aviator. I thought this should have been stated up front and I thought the charge was way too high for what was done which was painting six pieces of plastic that had already cost $140.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Truck stop on crain Highway had to get it towed to my house
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Completely satisfied . Very thorough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I picked my vehicle up, it wasn't washed on the outside and it had dust and particle all inside my truck. All on the windshield, doors, dashboard...basically every where. It was like they worked on the outside with the windows down. Talk with Earl and told me bring it back tomorrow to get it cleaned. The guys were gone and it late. It would be nice if I could get a full detail inside and outside for having to go through this.
Likely to Recommend - 2.5/5.0 -
None
Repair Quality - 2.0/5.0 -
The body shop left my vehicle dusty and dirty inside. Very unprofessional
Customer Service - 2.0/5.0 -
The body shop left my vehicle dusty and dirty inside. Very unprofessional
My Experience - 5.0/5.0 -
Repairs came in ahead of the projected date. Payment and pickup were easy. Professional team. Clean upon return
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The car was repaired as far as the outer damage. However when I got into my car to drive away I realized that the backseats were laid flat as if someone had gotten out of the trunk and into the car by way of entering into the inside of the car this way. The seats were left flat down that way. That was not how the car was when I brought it in for repair. Not very professional, I must say.