CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was not updated on the progress of the repair being preformed. I had to call CARSTAR to find out the status. I called several because of fear the rental would expire…
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I took my vehicle back so the hood could be aligned correctly and it wasn’t done. The hood is still not aligned. My experience with car star was awful. I will call tomorrow to see if they are going to fix my hood
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service met the owner and would recommend Carwise to anyone needing collision work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Hire great people and treat them well so they don't walk out on you and make the customers suffer.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Did not fix my car properly. Lincoln dealership should know how a Lincoln works and the extra features. Not this one. Staff was nice but work was not good.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
I will use them as long as I have Lincolns.
Repair Quality - 4.5/5.0 -
Took a little longer than I hoped but it was a great job.
Customer Service - 3.5/5.0 -
Body shop never returned my calls but updates via text were helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The person who work on the car I will give him 10 star if I can, but the Price to work on the car was more than what I was told before
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Oitstaning job my at time is a little harder to shut close I will.follow.up with that issue.
My Experience - 5.0/5.0 -
I did a Google review because I was so pleased with East West Lincoln. Although it took a little longer than I had hoped, it was done exceptionally well. Angel was especially polite and helpful
Likely to Recommend - 5.0/5.0 -
Angel was very good to deal with
Repair Quality - 4.5/5.0 -
Everyone was polite and professional. They kept me advised of the progress very well. My only concern is that now between 45 and 70 mph, I have a “droning hum” which I think might be due to the new tire placed on the front. The other front tire has about 22000 miles on it, and was not replaced.
Customer Service - 4.5/5.0 -
Angel and staff were very polite. I did call twice and left messages to call but they did not. I think they are over busy and short staffed