CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone that I spoke with regarding fixing the car was most helpful. I appreciate the prompt and efficient service I always get with East West!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The reps were great but the car was a week late a headlight was out and a piece of the grill still has to be put on. That is more time away from work and my family
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
This is the first time I've ever been disappointed in the service I received that being said the staff was very nice when confronted with the misalignment of expectations. However a long time customer of Nationwide and trusted you will continue to work with me until the satisfaction level expected pipe both of us is attained.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new. Angel and the team did a wonderful job again!
Customer Service - 5.0/5.0 -
Angel was great. He kept me informed.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The dent my car had is completely fixed. However, it took much longer than I'm satisfied with though.
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0 -
The location was very convenient to me. Most of my friends and family don't live in the area.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was a small/minor issue, however service tech resolved fast and efficiently. The work was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Exelente
Repair Quality - 5.0/5.0 -
Exelente buen servicio
Customer Service - 5.0/5.0 -
Exelente servicio
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car was tampered with by someone at your shop ,nothing wrong with my alternator or my battery as you pointed out someone removed a relay from my car oldest trick in the book, very unprofessional.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
In view of the difficulties in obtaining parts during this panic, I was satisfied with the repairs. I also would like to point out that the young man who was my service representative did a great job and he should be commended.
Customer Service - 4.5/5.0 -
See my previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0 -
All in all everything was great.
Repair Quality - 5.0/5.0 -
The repair was great
Customer Service - 4.0/5.0 -
Angel was very helpful. My only issue after a week, I expected a update and didn't receive any.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service