CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
How not received my vehicle so repairs are not complete
Customer Service - 2.0/5.0 -
Vehicle still being repaired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
DJ takes pride in his commitment and my vehicle. I felt confident that he could get it done back to normal
Customer Service - 5.0/5.0 -
Caring
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Not happy with the work done. My bumper doesn’t look right to me and the underneath car some parts is not taking care off and my plate number frame is not changed and is still left broken. Overall not happy but I don’t like going back and forth so I decided to just keep it going.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your help.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
DJ was very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend to others.
Repair Quality - 5.0/5.0 -
Outstanding service with the repair of my front end of my Truck.
Customer Service - 4.5/5.0 -
The change of management and not able to get parts for 6 weeks had some impact with the repair. Overall. I’m pleased with the complete service of the repair at Carstar East West Lincoln.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Yes very likely to recommend friends and relatives for service
Repair Quality - 5.0/5.0 -
Thank you for providing auto repair services for me. I really appreciated the hard work and generosity that Mr. Paul provided me. Thank you again. Isabella Hogan 301.792.8036
Customer Service - 5.0/5.0 -
Thank you excellent service keep up the good work
Returned Clean
My Experience - 0.0/5.0 -
Mike was avoiding all my calls never returned none of my calls when I keep leaving him voice mails when I got to the shop he got surprised to see me and the entire time he was avoiding me. The only reason I choose that shop was because of the reviews... bad experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was handled very personally in a timely manner.
Customer Service - 5.0/5.0 -
The customer service was superb