CARSTAR Baltimore West

4.7 (768reviews)
94%
5901 Reisterstown Road,  Baltimore,  MD  21215
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Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (768)

My Experience

Great customer service from start to finish.

Likely to Recommend

Repair Quality

Car looked great.

Customer Service

Customer service was excellent!

Returned Clean

My Experience

Professional work

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Repair Quality

Perfect job

Customer Service

Friendly and professional

Returned Clean

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Customer Service

My Experience

To the Team: To all that I had a part of repairing my SUV did a very Good job and I'll like to say thank you ALL !!! Smile

Likely to Recommend

Repair Quality

Thanks to all if you guys that had a part fixing my SUV.. Thanks again . Smile C Penn

Customer Service

Thanks to all if you guys that had a part fixing my SUV.. Thanks again . Smile C Penn

Returned Clean

Likely to Recommend

I chose CARSTAR based on my brother's recommendation and found the customer service and workmanship quality to be just as he described. I would definitely recommend CARSTAR to family and friends.

Repair Quality

The repairs were done expertly and I am very pleased with the result.

Customer Service

Throughout the entire process, Mr. Mike Schwenz provided outstanding customer service. He maintained consistent communications with me-- keeping me apprised of the progress each step of the way. In addition to being obviously knowledgeable, Mike was very patient and answered all of my questions and was responsive to my calls all in a polite and personable manner. If I could give him higher than 10 I would do so!!

Returned Clean

My Experience

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Repair Quality

Great job

Customer Service

Good

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Mike provided me with perfect customer service!

Customer Service

Perfect. Made me feel as though I was his only customer

My Experience

Greatest service ever

Likely to Recommend

Repair Quality

Mike was great to work with! The car turned out fantastic too.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I wish they checked the tires. the driver tires air was low. it could have been replaced. Other than that excellent service.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Good pepo en good work

Customer Service

Good services

My Experience

Awesome customer service

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Repair Quality

Great customer service even better work! I cant complain about the work done to my vehicle it turned out exactly like it looked before the accident.

Customer Service

Returned Clean

My Experience

Great service, it was a pleasure working with Mike Schweizer. He kept me appraised of the work and answered any questions that I had.

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