CARSTAR Baltimore West

4.7 (768reviews)
94%
5901 Reisterstown Road,  Baltimore,  MD  21215
Bot
Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (768)

My Experience

This is the second time that I’ve used Carstar for repairs. I have been completely satisfied both instances. Your staff have always been knowledgeable and professional. Your repair work is above and beyond! Thanks to all of you!

Likely to Recommend

Definitely. Myself included!

Repair Quality

I could not be more satisfied with your work! My vehicle looks like it came out of the dealer, even though it’s a 2016! Your personnel were professional and accomodating. This is the second time that you’ve worked on my car. Thanks!!!!

Customer Service

I could not be more happy with your work. My car looks brand new! Your personnel are professional and accommodating. Thanks for a great job!!

Returned Clean

My Experience

My Experience

It was the fastest I’ve encountered,good job guys 👍🏽

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair looks amazingly good clean and brand new, I would definitely recommend.

Likely to Recommend

💯💯💯💯💯

Repair Quality

VERY FAST!!!!!!!🫡

Customer Service

PERFECT!!!!!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Incredible customer service. Fast, efficient, and effective. Alleviated a lot of stress.

Likely to Recommend

Repair Quality

Incredible

Customer Service

Fantastic

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job I appreciate great job you did on repairing my car

Likely to Recommend

Repair Quality

My car had not Been vacuumed the windshield was smeared the repair work was fine but the detail work to clear the car was not good

Customer Service

Customer service is always great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It was a completely wonderful experience done in a timely manner and then once I was notified that my car was ready I showed up to get it and I felt like I was getting new car it looked beautiful inside and out it actually looks like it was a brand new car I felt proud to drive off the lot just as I did when I bought it. Thank you so much for taking such good care of my car

Customer Service

The company kept me updated on a daily basis on what was going on and how much time it would take

My Experience

Beautiful job well done 🥰🥰🥰🥰

Likely to Recommend

Repair Quality

Perfect

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience at CARSTAR was top-notch. I needed repairs done on my vehicle, and the team took the time to thoroughly explain the work that needed to be completed. They even gave me a tour of the facility, which made me feel confident in their process and professionalism. While my car was being serviced, they also offered a full inspection and were honest and transparent about the repairs that were recommended. I decided to move forward with the suggested work, and I’m glad I did. Not only was the work completed with great quality, but my car was finished days earlier than the original estimated completion date. The entire team was kind, friendly, and accommodating throughout the process. I highly recommend this shop to anyone looking for honest, efficient, and professional service. 10 out of 10!

My Experience

I was happy with the paint job and they were done with my car sooner than they said they were

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Is now our go to shop!

Repair Quality

They went the extra mile making sure that my son’s truck was perfection when repairs were complete. Very easy to work with! Would highly recommend! Good people!

Customer Service

Very helpful! Excellent service!

Returned Clean