CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
African American tall guy with the beard I forget his name was a really big help explaining my repairs. Everyone was nice and helpful
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding
My Experience - 5.0/5.0 -
They kept me updated about my vehicle..the process really went smoothly. And also when I saw my vehicle they done a amazing job with my damages..thanks again for all that y'all do
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was beautifully done!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to thank CARSTAR for making my vehicle looked brand new after an accident!!! They redid my entire bumper and hood as well as body paint!! Looks fresh off the lot!!
Likely to Recommend - 5.0/5.0 -
They offer a warranty to cover repairs as long as you own the vehicle.
Repair Quality - 5.0/5.0 -
CARSTAR made my car look brand new. They even repaired my vehicle a few days before the expected date. Thank you to the CARSTAR team.
Customer Service - 4.0/5.0 -
I spoke with a few different people about my car as repairs were being done and was told different things about how soon my vehicle would be ready. Besides that they ended up repairing it sooner than expected.
My Experience - 0.0/5.0 -
During my inspection of the vehicle with my adjuster, I identified misalignment between the two sides of the repair. Consequently, I must return the car to the repair shop for correction. Additionally, I noticed another area that appears to be misaligned after the repair. This suggests a rushed job, which will inconvenience me by requiring me to bring the car back..
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done ! Smooth transition.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I felt at ease, comfortable, assured and extremly please with the repairs and qaulity of service! That is how service is suppose to be! CARSTAR is the Best! Thank You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick. Fast. And friendly.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My first time in an accident 50 years, I was so satisfied and pleased with the work that they did to my automobile and the service was over and beyond I will recommend them to anybody that’s get’s into a accident and has insurance. They are the best thank y’all so much. And the young man that served me at 6:05 PM today was a real true professional. I think his name was Adam if I’m mistaken, please give him my best by who did the service and getting my car when I was late coming to the shop 💯💪🏽🤎🧡🤎🧡🤎🧡💥💥💥🔐👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great work and quick turn around!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Company needs to improve the customer service as in answering thr phones, but overall good job
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Turn signal light i had to pay to have replaced, beyond this no other detection for flaws
Customer Service - 3.5/5.0 -
Can offer a little improvement when customers call and no one answers phone, maybe busy at the time but effects customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were incredibly quick. I’ve had several experiences with body shops and this was by far the easiest.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was top tier, thanks to Ms. Emilia and Mr. Hector!
My Experience - 5.0/5.0 -
I met Hector in early march. He wad very nice and knowlegeable about his job in early march. I wss notified almost daily what was being done with car. He called 12 days later to come pickup my car 3days later my car looked brand new. Very vrty pleased with CARSTAR REISTERSTOWN RD. And with Hector. Thank you all very much. Q5