CARSTAR Baltimore West
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Baltimore West can assist in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Baltimore West claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. At CARSTAR Baltimore West, you can Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great handling by a very professional staff
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair look good, could'nt tell it ever was damaged and it didn't take long to get it done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They was very efficient and friendly and helpful the lady that waited on was kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was Great
Customer Service - 5.0/5.0 -
Yes everyone was Great
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We were very pleased that CarStarr cleaned our car inside and out so it really looked beautiful!
Repair Quality - 5.0/5.0 -
Our car looked great after they completed their work.
Customer Service - 5.0/5.0 -
The staff there was very efficient and very nice
My Experience - 5.0/5.0 -
Repairs were done I think in the appropriate time although there’s just one more small repair that will be completed soon. The office personnel was very polite, informative and professional.
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 4.5/5.0 -
Still one part needs to be replaced in inside of the left rear window.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone with whom I interacted was polite and competent. The work was done within the time frame that was initially estimated, and was done very well. The bill was explained clearly. Were I to need car repairs in the future, I would use Carstar without hesitation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, done on time.
Customer Service - 5.0/5.0 -
Friendly and efficient staff.
Returned Clean
My Experience - 5.0/5.0 -
I thought you did a great job at keeping me apprised of the situation with our car. Emilia was very helpful and friendly. The car rental process was also easier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will tell all who listens
Repair Quality - 5.0/5.0 -
The repair was to my satisfaction
Customer Service - 5.0/5.0 -
Kept it 💯
My Experience - 5.0/5.0 -
They communicated with me through the process and their prices were very reasonable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My overall experience with this company at the Reisterstown Road location was Outstanding from start to finish. I highly recommend them because of their expertise and superior results. THANK YOU all, especially my service rep Emilia
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had wonderful experience with CARSTAR. The staff is very cooperative and they did a wonderful job fixing my car!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done and done well
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Car looks great. Only a 7 stars because they left the old broken tail light on the truck of the car and forgot to put one of my car’s badges back on.
Customer Service - 3.5/5.0 -
Work was good but left broken parts in my vehicle.
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Excellent 👍
Customer Service - 5.0/5.0 -
Excellent 👍