CARSTAR Bell Auto Collision Center

4.8 (573reviews)
96%
6400 Clara Street,  Bell Gardens,  CA  90201
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Shop AssistantSparkles

In operation 10 years.

At Carstar Bell Auto Collision, our team of professionals are committed to streamlining the collision repair process. We want your experience to be seamless, with minimal interruptions to your busy schedule. Most of all We take care of you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (573)

My Experience

I was really impressed on how it looked as if it was brand new very good job. Thank you.

Likely to Recommend

Excelente servicio

Repair Quality

Excelente servicio

Customer Service

Excelente servicio

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service!

Customer Service

Everything was good

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Beautiful work. Please work on communication though.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

When I would stop by they would offer me a water or coffee. Gave me a ride to enterprise to get my rental appreciate that. One thing they can do better is call to let you know what the status on your car is. Glad my car got fixed thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Actually, I'm really really unhappy with your dealership and my son's experience. He spent €50 in an Uber to pick up his car 40 minutes before he was told the person would be leaving for the evening, but when he got there, he was told that he could not get the key until the next day. As he was leaving to go back home, at again another $50 to himself in an Uber, he saw someone else driving his car to a different part of the lot, so of course you did have the key and could have given it to him. So you wasted $100 of my son's money, that is my money. I am extremely unhappy about that. I expect your management to offer me a refund. I don't want to sully your dealership on Yelp, but I won't hesitate if you give me no other option. I await your reply.

Likely to Recommend

If you reimburse me the $100 you wasted of my and my son’s money I may use your service again. If you don’t, I will destroy you on Yelp and other social media platforms.

Repair Quality

Actually, I'm really really unhappy with your dealership and my son's experience. He spent €50 in an Uber to pick up his car 40 minutes before he was told the person would be leaving for the evening, but when he got there, he was told that he could not get the key until the next day. As he was leaving to go back home, at again another $50 to himself in an Uber, he saw someone else driving his car to a different part of the lot, so of course you did have the key and could have given it to him. So you wasted $100 of my son's money, that is my money. I am extremely unhappy about that. I expect your management to offer me a refund. I don't want to sully your dealership on Yelp, but I won't hesitate if you give me no other option. I await your reply.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Héctor gave a good customer service and work

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The only issue was the amount of time it took to repair the vehicle. A two day job turned into an almost 2 month wait. Othe than that my experience was great.

My Experience

I am happy and satisfied with the work and attention I received .

Likely to Recommend

Not at all, a nightmare of an operation you guys have going on here

Repair Quality

Poor service and did not replace rim

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

it was a great job

Customer Service

Returned Clean