CARSTAR Better Body and Paint

4.8 (341reviews)
97%
90656 LINK ROAD,  Eugene,  OR  97402
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Shop AssistantSparkles

In operation 22 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Better Body and Paint can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Better Body and Paint claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (341)

Likely to Recommend

They are great to work with

Repair Quality

Can't even believe my car was hit!!! Totally satisfied with the results 😄

Customer Service

Very easy. In a world that trys to complicate things, fixing my car car was simple

Likely to Recommend

Yes I would

Repair Quality

Was very helpful, and really good costumer service

Customer Service

Very helpful with my questions

Returned Clean

Likely to Recommend

I will absolutely recommend this shop to anyone I know and I will also return if necessary, the customer service was unbeatable.

Repair Quality

the customer service I received was exceptional, they also did a fantastic job repairing my car..I will not only refer people to CARSTAR but I will also return if I ever need work done again. thank you for you dedication to your customers

Customer Service

they did a great job on the repairs on my car!!

Returned Clean

Likely to Recommend

Repair Quality

They really did a good job and even went the extra mile and detailed my car for me very satisfied customer

Customer Service

Very good updates on top of it

Likely to Recommend

I recommend this shop whenever I get the opportunity.

Repair Quality

Isabel and John were very helpful and pleasurable to work with. The part arrived ahead of schedule and the repair was done in one day!!

Customer Service

See prior comment. Isabel is always wonderful to work with. John was also very helpful.

Likely to Recommend

Repair Quality

The folks at CarStar were incredibly friendly and professional. Not only did they repair my car after an accident, they also did a small separate repair I needed help with and detailed the car, both for free. Thank you so much!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great people very. Good work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The shop was immaculately clean. The individuals I worked with were professional and friendly. My rear bumper looks brand new and they even cleaned the inside and outside of my car. I will definitely recommend their services to my friends and family.

Customer Service

Returned Clean

My Experience

The speed with which you got the job done and how great it looked warmed my heart. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This body shop did a great job. I am extremely unhappy with the service from Eugene Enterprise rental cars, however. There should be better service for customers. I pay a lot in Geico insurance and deductibles. I deserve better treatment when given a temporary car, also a safe working car, not a safety hazard.

My Experience

Quality, fast, friendly service.

Likely to Recommend

Repair Quality

Fast, friendly, good work. No surprises at the end.

Customer Service

Fast, friendly, good work. No surprises at the end.

Returned Clean

Likely to Recommend

Definitely a better vibe than Caliber Collision. I would highly recommend you guys.

Repair Quality

Car looks like new!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Isabel was very helpful and patient which made for an easy experience.

Likely to Recommend

Repair Quality

Customer Service

There’s a reason we keep coming back for our car repairs. The work is always completed on time, the quality is excellent, and everyone is professional and easy to work with. They’re also very good about staying within the quoted budget, with no surprises. It’s great to have a repair shop we know we can trust.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service