Fix Auto Springfield

4.8 (3,718reviews)
97%
3445 Main Street,  Springfield,  OR  97478
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Shop AssistantSparkles

In operation 38 years, 32 years at this location.

The Fix Auto Springfield body shop is here to handle your entire collision repair needs. Our experienced team of technicians will provide the highest quality repairs to your vehicle as quickly as possible to get you back on the road. We work with all major insurance providers to handle every step of the claims process or with you directly, and we’ll even help to arrange for a rental car during your repairs if necessary. Discover why so many people looking for auto repair in Springfield, OR, rely upon our expert collision repair service, and contact us today

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (3,718)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular text updates and transparent progress reporting. Timeliness is frequently commended, with numerous repairs completed ahead of schedule. Customers are particularly impressed with the thorough cleaning service provided, often receiving vehicles cleaner than when dropped off. The quality of repairs consistently meets or exceeds expectations, with paint matching and workmanship described as flawless. While some customers experienced delays due to parts availability or miscommunication, the majority express high satisfaction and strong willingness to recommend the shop to others.
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"They were very friendly and professional. They had no issues of owning the issue with the ..." Read more
"I love you guys! Not only is my car repaired properly and quickly, I know I can trust the repair was done ..." Read more
"Professional to work with and very helpful. The actual auto body work is excellent."
"It was an awesome experience. Staff was kind and helpful. They kept me in the loop the whole time. The mechanics did excellent work. ..." Read more
"Top notch work with a great crew up front that is very kind, helpful, and communicative. Not the situation ..." Read more
"Vehicle was ready 1 week ahead of schedule."
"It was about three weeks early. I was so happy to have it back."
"Job was completed almost a week earlier than promised."
"My vehicle was ready 2 days earlier than expected. That was awesome!!!"
"... only was the damage repair and paint match flawless, it was finished ahead of schedule. My car was filthy when I dropped it off and it looks ..." Read more
"Yes. I was getting constant text updates."
"Great being kept up to date every step of the way"
"Professional, with very timely communication and excellent work."
"Did an awesome job keeping me informed."
"Great communication throughout the proceess. They provided regular updates via text. Over delivered ..." Read more

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I already left a very good Google review

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It would be a 10 but it seemed to take a long time!

Customer Service

It would be a 10 but no one listened to my messages. I left 2 vms and was not called back

Returned Clean

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My Experience

Great job, thank you!

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The did an awesome job

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Fix Auto was great to work with.

Customer Service

Friendly and knowledgeable

Returned Clean

My Experience

Some of the trim molding not securely attached.Possibly needing paint where chrome strip is attached. Rear wheel well seal is loose. Final buffing needed on doors.

My Experience

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Returned Clean

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Car looks like new! Great service! Thank you

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Miki was very helpful!

Returned Clean

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Absolutely, they were very professional

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Very professional and did a great job on my explorer

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Very professional and courteous

Returned Clean

My Experience

Great work.

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Great work, fast, very transparent, and fun to work with.

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Returned Clean

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The repair was to my rear bumper and tailgate. I had pointed out the signs of damage to the trailer electrical socket but that was not repaired.

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They were efficient and friendly. However there were missed details

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Returned Clean

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Quick, professional, and great quality of work.

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Returned Clean

My Experience

All the staff was very friendly and helpful and their communication with the progress of my car was excellent! My car was done on time that they projected so that was nice also. I would recommend fix auto for anybody who needs their car worked on!

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Returned Clean

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Friendly staff that kept me updated the entire process. My car was done on time and it looks amazing. I recommend them to anyone needing repairs. It's so nice to not have the extra headaches that come with an accident. Thank You!

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Undetermined

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My satisfaction with FixAuto, DFR Estimator Hayden Kuhnhausen is exemplary. His contributions will help complete my truck repair. The lack in response however has to be going forward with completion. This survey is assuming, since work has yet to actually define.

My Experience

You all were professional, friendly and to the point, which I love. A big factor for me was price, and you were very reasonable about that. I appreciate it greatly, as our living and financial situation is fairly tight at the moment. I can't think of one complaint to tell you. Rather, I'd like to express my gratitude. That was a painless experience and in the future I'll definitely be back in for my repairs and tune ups. Thank you and God bless the whole crew and staff, we appreciate you all.

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It was an awesome experience. Staff was kind and helpful. They kept me in the loop the whole time. The mechanics did excellent work. And the price point was exactly where I needed to be. Moneys tight, so this was less painful than if I had went to Kendall. In the future I will be bringing my car back to FixAuto for any repairs I may need. I appreciate all of your help and professionalism. God bless your crew and whole staff.

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Returned Clean

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Returned Clean