A&M Auto Body Collision Repair Center

4.9 (1,863reviews)
97%
430 West 1st Ave,  Eugene,  OR  97401
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Shop AssistantSparkles

In operation 70 years.

At A&M Auto Body, we're here when you need us and we take pride in the quality of our work. With 60 years locally family owned and operated, we believe in the workmanship of our technicians and we warrant the repair against defects for as long as our customer owns their vehicle. We will go to any length to assure a repair of quality and customer satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
Kia
Call
Email

Reviews (1,863)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many highlighting flawless bodywork, perfect paint matching, and meticulous attention to detail. Numerous reviewers were pleasantly surprised by complimentary interior and exterior cleaning upon vehicle return. Communication received strong acclaim, with customers appreciating daily text updates and proactive status notifications throughout the repair process. Timeliness was a standout strength, as many vehicles were completed ahead of schedule. A small number of customers noted challenges with communication gaps and occasional delays, and a few mentioned minor repair oversights, reflecting areas customers felt could be refined for an even better experience.
AI-Generated from reviews written in the last 12 months
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"... finish. The staff were friendly and professional, the body work was done to a very high standard, and I really appreciated the immaculate detailing ..." Read more
"Excellent communication about the process. Beautiful and skillful restoration of the body damage. Job completed quickly and efficiently! Thank you ..." Read more
"Outstanding customer service and communication. Excellent workmanship."
"... insurance company to make the process stress-free. The repair work was impeccable, and they went above and beyond by cleaning my car inside and out—it came back looking ..." Read more
"... trim around windshield on a windshield replacement, they said that this was standard and will not repair or replace. They tinted the windshield after I was very clear ..." Read more
"It was faster than I could imagine! They told me 5 days and it was ready in 3 👍🏻"
"Great job and it was done and finished earlier than expected. Hope we dont need a body and collision shop again ..." Read more
"It was ready before promised, which I really appreciated as I travel for work and had the travel that week."
"I was given different completion dates 3-different times. I did not receive a phone call notifying me and I ..." Read more
"... Auto Body was fantastic. Professional and friendly; finished ahead of schedule; price super reasonable; notifications and web site progress link outstanding. ..." Read more
"So impressed with the communication from the shop—I so appreciated the daily updates and getting detail about status on repairs and time of completion. Everyone was friendly ..." Read more
"Excellent communication about the process. Beautiful and skillful restoration of the body damage. ..." Read more
"Texted each day on the status of the repair and when it would be complete"
"... before actual pickup with no communication in between. Calls to the office were not answered and the phone messaging service did not work. Repairs are over all acceptable but there are small ..." Read more
"I am amazed at the quality of work, and … the communication all positive through out the process. Highly recommended."

My Experience

As usual they did an excellent job

My Experience

Not at all

Likely to Recommend

Repair Quality

They communicated with me daily letting me know status of repairs, did a great job looks new, and the inside of my car is cleaner than when I dropped it off.

Customer Service

Personable and knowledgeable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Work was too notch and professional.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I highly recommend A&M !

Repair Quality

The staff was professional and friendly. The work done on my car was excellent and completed in a timely manner.

Customer Service

See previous comment

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys did an amazing job. I got my car back better then when I dropped it off.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Excellent service. My car looks beautiful.

Likely to Recommend

Repair Quality

My car looks beautiful!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service very professional

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys did a great job and even got my car done a day early. Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were prompt, professional and the quality of work was excellent.

My Experience

A company i work at for 9.5 yrs tok a lot of their cars to A & M and we're very satisfied with their work, so I took my car to A&M and was very satisfied with the work they did on my car. I will highly recommend A & M

My Experience

Excellent and timely service!

My Experience

Looked great very appropriate for the work that got done!

My Experience

Great staff! They were super helpful and answered all my questions.

Likely to Recommend

Repair Quality

Good work

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs were well done and very efficiently. I loved that my car was detailed inside and out and looks great! Thank you!

Likely to Recommend

Repair Quality

Great work as always!

Customer Service

Great service! They took care of all the details with the insurance company and kept me updated on the status of the repairs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work! Thank you!!

My Experience

The car looked perfect after the repairs and I was very happy with the work done! It was also was impressively clean, thank you for that extra effort! Would recommend and if I need future repairs, will be back! Thank you!

My Experience

It looks and drives well. 2nd repair with A&M. They are consistently thorough. Frequently updated the repair status. It was completed as promised. Charges more than reasonable. Thank you!

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