Auto Craft Inc

4.9 (784reviews)

100%

(541) 747-1616

1331 Main Street, Springfield, OR 97477

100%

1331 Main Street
Springfield, OR 97477

Get Directions Website Email

About Auto Craft Inc

1331 Main Street
Springfield, OR 97477

Get Directions Website Email

In operation 38 years, 33 years at this location.

We are a small collision repair center. We have been here since 1994. We are a family owned company.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (784)

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Newest
Rating

672 Customers Rated

5 Stars

73% Complete

(572)
4 Stars

7.8% Complete

(61)
3 Stars

2.2% Complete

(17)
2 Stars

1.3% Complete

(10)
1 Star

0.5% Complete

(4)
< 1 Star

1% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked as good as new or even better than expected. The level of professionalism and friendliness of the staff is frequently highlighted, with customers appreciating the welcoming and accommodating atmosphere. Communication throughout the repair process is a standout strength, as customers value regular updates via text and phone calls that kept them well-informed. Timeliness is another key positive, with numerous vehicles completed ahead of schedule. A few customers noted minor areas for improvement, such as wishing for earlier preliminary check-ins before pickup, limited experience with certain vehicle types like Teslas, and the absence of a courtesy car option, all of which were mentioned directly in customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"... kind. I received an estimate and paperwork quickly. The work on my car was done with in the time frame they gave me and my are looks great!" Read more

"The staff very professional, the repairs were completed ahead of schedule and the work was excellent. Hopefully I will never need their repair service ..." Read more

"The bodywork and paint job was beautiful after our collision with a deer. Thanks for the great communication and ..." Read more

"AutoCraft's repair was very high quality, my vehicle looks as good as new."

"... support after picking up car. My alignment was off and they took care of my car like it was their own. I will always go to Autocraft for any car issues ..." Read more

"Shaved about a week off original eta"

"The only delay was waiting for parts from Chrysler. The repair was completed before the promised date."

"The car was done faster than I expected and returned to me cleaned up which surprised me and pleased me. The staff explained ..." Read more

"They got us in on short notice and got us all fixed up in just a couple days. I would Definately recommend Auto Craft for any ..." Read more

"Waited longer than what was mentioned and I really needed my car. But the staff was nice and respectful overall"

"Your communication is very helpful. You give us updates and progress reports during the whole process. you keep us informed through text and phone calls ..." Read more

"... because they ordered the incorrect trim piece, but they communicated clearly about that, and we received the car when we expected it." Read more

"Excellent! The woman who I communicated with was kind, caring and clearly communicated what would happen."

"Everyone is very nice, respond in a timely manner and kept me updated on my car repairs."

"Communication is always top notch"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication