Caliber - Springfield Or

4.8 (2,171reviews)

96%

(541) 746-1159

4350 Main St, Springfield, OR 97478

96%

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4350 Main St
Springfield, OR 97478

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Get an AI powered repair cost prediction

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About Caliber - Springfield Or

See Photos

4350 Main St
Springfield, OR 97478

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,171)

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Newest
Rating

1,753 Customers Rated

5 Stars

66.7% Complete

(1449)
4 Stars

8.1% Complete

(175)
3 Stars

2.6% Complete

(57)
2 Stars

1.4% Complete

(31)
1 Star

0.5% Complete

(11)
< 1 Star

1.4% Complete

(30)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed at every step. Timeliness is another highlight, with many repairs completed ahead of schedule. The shop's attention to detail, including cleaning vehicles inside and out, goes above and beyond expectations. While most experiences are overwhelmingly positive, some customers noted minor issues with parts availability, occasional communication gaps, and a few quality control concerns that required return visits.

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Service Quality
Timeliness
Communication

"These people know how to treat customers. Communication, great. Timelines, fast. Repair, not ..." Read more

"Consistently courteous, and with good communication. I didnt even recognize my car when we came out to get it."

"Staff was incredibly friendly and helpful. Went above and beyond with repair by cleaning the interior console and windshield. Couldnt recommend more!"

"The car looked new."

"... Caliber Collision in Springfield was above and beyond - our car was done 10 days earlier than estimated, but also the customer service was outstanding. Top ..." Read more

"Finished in the estimated time and kept me updated the whole time!!"

"The vehicle was promised to be done on July 10, I got it back on the 26th of June."

"My vehicle was 9 days early from the estimated completion time."

"Took 2 weeks over estimated time... I was stuck paying out of pocket for a day rental ..." Read more

"It was finished much earlier than what was originally quoted"

"Every member was so friendly. Communication was prompt and they answered all my questions before I even had any."

"The quality of the work is very good. Communication is great. Will recommend to anyone I know when they need auto ..." Read more

"WONDERFUL communication."

"The text message updates were fantastic!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication