Auto Body Specialties

4.9 (1,532reviews)
99%
4675 Main St,  Springfield,  OR  97478

In operation 52 years, 49 years at this location.

Auto Body Specialties is a locally owned repair shop that has been in Springfield for over 40 years. We work hard to support our community and neighbors. We pride ourselves on repairing your vehicles right and treating everyone with respect. Our staff is the best in the industry and will do everything in their power to make the process so goes smoothy as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,532)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, exceptional communication, and impressive timeliness. Many highlight repairs completed ahead of schedule, with vehicles often returned cleaner than expected - a delightful surprise noted by numerous customers. The professionalism and friendliness of the entire staff receive frequent commendation, with customers appreciating thorough updates via texts and calls throughout the repair process. Repair quality is widely celebrated, with customers describing results as better than new. A few customers noted minor concerns such as residual dust, paint issues, or small items needing follow-up attention, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
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"Excellent repair quality, professional service, and great communication throughout. Definitely a 10!"
"... experience! Staff was delightful and great communicators. The work was impeccable. Quality and timely. I will forever be grateful." Read more
"... our situation, offered reasonable solutions, and came in under the original quote. Additionally, the work was done in considerably under the estimated time ..." Read more
"Auto body specialties is absolutely stellar to work with. Completely knocked it out of the park. They took care of everything, from dealing ..." Read more
"Amazing customer service, fast turnaround time, and my car was cleaned inside and out. Id recommend this shop ..." Read more
"... and came in under the original quote. Additionally, the work was done in considerably under the estimated time they originally gave us. 10 out of 10, we will highly ..." Read more
"I received my car earlier than promised."
"... third time I have used this excellent service. The car was damaged on Monday and repaired on Thursday. Looks like new the replaced damaged bumper." Read more
"They finished about a week sooner than originally projected."
"Did an awesome job fix my vehicle fast and early"
"Communication is the key when it comes to service and I was kept informed as to the progress of the repair."
"Communication was exceptional, kind, and accurate."
"The team was incredibly friendly, professional and communicative. I appreciated the help navigating the insurance. They under promised ..." Read more
"... fantastic job with both the repairs of my vehicle and keeping me updated throughout the entire process! Definitely will be recommending them to all my friends ..." Read more
"... friendly and professional and they do great work! Communicating with them is easy and we appreciated the texts with updates about our vehicle while is was being ..." Read more

My Experience

This shop does a great job of working with my insurance company and keeping me informed of the status of repairs

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Returned Clean

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My Experience

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My Experience

Very professional. I was referred to Auto Body Specialist by a family member who raved about their customer service and attention to detail and I can vouch for that as well. The front office staff are very professional, helpful and worked out all the issues regarding insurance. Awsome job, Thank you!

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Customer Service

Returned Clean

My Experience

Super friendly people and they did an excellent job on my wife's car and kept me updated daily on its progress. I would definitely use Auto Body Specialties again and recommend them to friends and family!!

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Wonderful people and they did a fantastic job on my wife's car!!

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Returned Clean

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They were very fast and the car was detailed when I picked up. I am very satisfied. What wonderful service.

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They were very accommodating, wonderful customer service.

Returned Clean

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The only thing I’d critique was I wish they were a little better on updates. It would have made it easier to update for my rental car. They were great otherwise.

My Experience

Good communication and a great job on the repair

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Returned Clean

My Experience

The people in the office were on top of the things that were needed for my truck and the guys in the shop were awesome tackling the things that needed to be addressed in regards to my truck because of the new aftermarket bumpers. They did a wonderful job with the body and paint and I would recommend your shop to anybody. Thanks again for the awesome job you guys did and the extra effort that was put forward to solve the problems in getting my truck done. I appreciate you guys did an awesome job. Thank you very much.

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They always do a great job!

Returned Clean

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Appreciate extra touches

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All staff was great!

Returned Clean

My Experience

We have worked with Auto Body a few times and they are always friendly and professional and they do great work! Communicating with them is easy and we appreciated the texts with updates about our vehicle while is was being repaired. We highly recommend Auto Body!

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Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean