Auto Body Specialties

4.9 (1,507reviews)
99%
4675 Main St,  Springfield,  OR  97478

In operation 52 years, 49 years at this location.

Auto Body Specialties is a locally owned repair shop that has been in Springfield for over 40 years. We work hard to support our community and neighbors. We pride ourselves on repairing your vehicles right and treating everyone with respect. Our staff is the best in the industry and will do everything in their power to make the process so goes smoothy as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,507)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting repairs that make vehicles look better than new. Communication stands out as a key strength, with customers appreciating regular text updates, phone availability, and staff keeping them informed throughout the repair process. The team is frequently described as professional, friendly, and accommodating. Timeliness is another major positive, with many customers receiving their vehicles earlier than promised. The complimentary detailing service consistently surprises and delights customers, with vehicles returned cleaner inside and out than when dropped off. While most experiences are overwhelmingly positive, a few customers noted minor issues requiring follow-up visits or specific concerns about certain repairs.
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"... Thanks, again! Did I tell you how happy I am with your excellent service and repair" Read more
"Auto body specialties is absolutely stellar to work with. Completely knocked it out of the park. They took ..." Read more
"... under the estimated time they originally gave us. 10 out of 10, we will highly recommend this company to any others that are looking for car repair work. ..." Read more
"... experience! Staff was delightful and great communicators. The work was impeccable. Quality and timely. I will forever be grateful." Read more
"Auto Body Specialists are always our go to shop for superior work"
"It was done before I knew it."
"They had it wrapped up a day early."
"They finished about a week sooner than originally projected."
"Got it back the same day"
"I received my car earlier than promised."
"Communication is the key when it comes to service and I was kept informed as to the progress of the repair."
"Communication was exceptional, kind, and accurate."
"Automated text were fantastic for updates and every time I called the staff was welcoming an ..." Read more
"Great communication from beginning to end. Very pleased with the customer service."
"100% excellent communication"

Likely to Recommend

Repair Quality

Did a great job & very accommodating! If I ever need any body work done in the future I will definitely return to you guys!

Customer Service

Returned Clean

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Returned Clean

My Experience

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My Experience

It was a great experience working with your staff! I appreciate the commitment you folks have to be fair and accommodating to my needs as your customer.

Likely to Recommend

I already recommend Auto Body Specialties to my friends and family.

Repair Quality

The work was excellent!

Customer Service

The crew was very communicative, and made recommendations on parts I would need to complete the job.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

We are very happy of your overall process. The job on our Mini Cooper was awesome, thank you so much. We also left 5 stars review on Google.

Customer Service

Returned Clean

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Returned Clean

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I would highly recommend your service to anyone

Repair Quality

Quick and easy very professional would recommend them again overall in my experience was 10 rating

Customer Service

Very professional answered all my questions top noch service

Returned Clean

My Experience

I really recommend Auto Body specialties. . for your vehicle repair. They are efficiently fast , getting my car back to me in good time. They were very friendly and accommodating.

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My Experience

The best!!!!!!!

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Returned Clean

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Repair Quality

Thanks!

Customer Service

Returned Clean

My Experience

This is the third time I have used this excellent service. The car was damaged on Monday and repaired on Thursday. Looks like new the replaced damaged bumper.

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Repair Quality

Great service excellent work

Customer Service

Returned Clean

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Repair Quality

It was worth the drive from Medford. We feel confident in the workmanship provided by the guys in the shop.

Customer Service

Returned Clean

Likely to Recommend

Already have several times

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

l would never go anywhere else if my car was damaged. l would recommend.

Repair Quality

A very professional and well-run business.

Customer Service

Everyone l encountered there was helpful and friendly and knowlegable.

Returned Clean