CARSTAR Better Body and Paint

4.9 (320reviews)
97%
90656 LINK ROAD,  Eugene,  OR  97402
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Shop AssistantSparkles

In operation 22 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Better Body and Paint can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Better Body and Paint claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (320)

My Experience

I had such an incredible experience with John at Carstar Better Body and Paint! The service was phenomenal, timely, and the work was beautiful! His team also washed my car and detailed my interior and shined my tires. We will only be seeing CS Better Body and Paint for any auto body needs and will happily recommend them. Thank you so much, John!

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I had some repair work done a few years back by another company and was frustrated with lack of communication and length of time for the repair to be completed (granted we were still having supply chain problems). With CarStar, once I dropped my van off, they reached out to me before I ever had to contact them. Plus, the repair was done ahead of the estimated date!

Repair Quality

The repair looks great.

Customer Service

Very professional, listens to the concerns and kept me informed of what was happening with the repairs.

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Oh I've already told most of my family and friends how happy I am with CARSTAR.

Repair Quality

I'm very happy with the work that was done. It's much better than I had expected.

Customer Service

I appreciate how easy it was to talk to everyone. My questions were answered and I was kept in the loop every step of the way.

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Repair Quality

Not only did they do a great job with the repair, they cleaned my car inside and out!

Customer Service

They gave me free water and let me hang out in the office till my ride arrived.

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The thing I like the best is they got us in very quickly. Did the work fast, but did amazing high-quality work.

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Repair Quality

The repairs look exceptional, they completed within the estimated timeline, the staff was professional and knowledgeable, and easy to work with.

Customer Service

All contact with personnel was professional, helpful, and efficient.

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May take some time to get the bugs out of the new system

Repair Quality

I was caught in the changing of the guard so things were a bit hectic. I am very happy with the end result just took a month longer than expected.

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Definitely

Repair Quality

Fast, efficient, provided great information and communication. Job well done!

Customer Service

Thorough, honest, friendly, great communication.

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My Experience

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So far so good. Looks like it was before accident . Thx guys.

Customer Service

Great job in presenting issues to be worked on

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Great work, very fast; 3 day turnaround. They keep me updated the all the way. Thank you, Thank you!

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Would 110% recommend

Repair Quality

Amazing service, quick, and mt car looks brand new. Would definitely recommend. 6/5 stars.

Customer Service

Amazing service, quick, and my car looks brand new. Would definitely recommend. 6/5 stars.

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Repair Quality

Very happy with the service, could be a little better with communication but over all a job well done and I will recommend to other people.

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Could be a little better

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