CARSTAR Better Body and Paint

4.9 (322reviews)
97%
90656 LINK ROAD,  Eugene,  OR  97402
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Shop AssistantSparkles

In operation 22 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Better Body and Paint can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Better Body and Paint claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (322)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Keegan was responsive and got my car in for bodywork quickly. Unfortunately, my rear passenger window was broken in the process of putting my door back on the car which delayed my ability to pick it up. When I picked up the car the following Monday, I noticed that the new wheel did not match the original set. Still waiting on Thursday for an update.

Customer Service

Returned Clean

My Experience

The business is ran with great professionalism! I felt like the communication was very thorough throughout my time working with them. The inside of their business was very clean and smelled great! My car- many, many firsts with this car was restored early and looked brand new at pick up. They detailed my car and I could not be more happy with my service with them!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

It was well done.

Repair Quality

It looks excellent and thanks for cleaning the inside also!

Customer Service

Returned Clean

My Experience

Thank you . I appreciate you . Washing it for me was over the top.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent experience. Starting with Expectation of it taking a week, took 2mtwo days! First time stopping by the 'shop' the Gal up front was Just Amazing and that continued through the whole process. With everyone I interacted with!! I told them when I picked up my car it looked better ALL OVER than it did when I bought it!! Very pleased!

Customer Service

Everything went smoothly. No surprises

Returned Clean

Likely to Recommend

Repair Quality

Honest, and professional. Great receptionist.also! They kept me informed and were done in a timely manner

Customer Service

Likely to Recommend

Repair Quality

Awesome thank you guys great work

Customer Service

My Experience

The staff is friendly and quick to get my truck in for repairs. Keegan kept in communication on the status of the repairs and was upfront with any costs that insurance may or may not cover. The repairs were completed before the estimated date of completion. I appreciate how the staff made the experience simple and stress free. Thank you for your hard work!

Likely to Recommend

Repair Quality

Job well done, employees are personable and professional

Customer Service

My Experience

The work was great. And I would definitely recommend

Likely to Recommend

Repair Quality

Car repairs look fantastic. John kept me in the loop every step of the way.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nice job and very quick turnaround…

Customer Service

Customer service was excellent

Likely to Recommend

Repair Quality

The work done on my rig was as expected thank you!

Customer Service

Just fine.

My Experience

We highly recommend CS Better Body & Paint for car damage repairs and paint. The team was thorough, professional and kept us updated on the progress of our repairs. Staff was very friendly and helpful. All repairs are top notch, high quality and my car looks fantastic! I will recommend Better Body & Paint to friends and family!

My Experience

I highly recommend this company, they are efficient friendly and total professional. They finished before time established and my car was cleaned inside and out when I picked up. Highly recommend

Likely to Recommend

Repair Quality

Totally satisfied Great company

Customer Service

Friendly and answered all my questions quickly

My Experience

Great service. Great communication!

Likely to Recommend

Repair Quality

Excellent customer service and craftmanship.

Customer Service

Returned Clean

Likely to Recommend

Would highly recommend CARSTAR to friends, family, & co-workers, etc.

Repair Quality

Excellent customer service from initial call thru completion. Body work was flawless, communication was prompt, logistics with insurance company were seamless. Highly recommend CARSTAR people and technical expertise.

Customer Service

Likely to Recommend

Repair Quality

Excellent job!

Customer Service

Returned Clean