CARSTAR Billings

4.9 (103reviews)
98%
1342 Main Street,  Billings,  MT  59105
Bot
Shop AssistantSparkles

In operation 53 years.

Franchised network of independently owned locations specializing in collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (103)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for keeping customers informed throughout the repair process via regular updates and clear communication. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Complimentary cleaning and detailing were frequently highlighted as a pleasant bonus. A few customers noted isolated issues such as parts delays, minor fitment concerns, and a request for better progress communication, reflecting areas customers felt could be refined.
Select to learn more
"Excellent service, top quality work this business goes above and beyond to help. Explained the full process in ..." Read more
"They did an amazing job on my pickup. I could not be happier"
"Everything was perfect from the initial inspection to the final walk around and car pickup."
"You guys do a phenomenal job :- The back of my car where I was rear ended, looks brand new :- I'll be ..." Read more
"... star after being rear-ended by a distracted driver. They provided quality repairs in a very efficient manner." Read more
"It was completed 5 days early"
"They were early but didn't skimp on quality."
"Was in and out quickly before the promised time"
"Yes, even though the damage was extensive, they still had it done in 5 days"
"It was done within the time frame that was given to me."
"The personal service provided was over the top. The calls to keep me posted on the repairs were alway appreciated."
"I was updated on every aspect of the repair. I could not have asked for more"
"Provided updates throughout the process, explained everything in detail."
"Great communication I really liked all the updates. My car looks good !"
"They handled my repairs quickly and kept me informed of every detail"

Likely to Recommend

Repair Quality

Timely, great job, great service!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Excellent work done by Ron and his team…very professional…thank you!

Customer Service

Returned Clean

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I was kept informed during the whole process and the staff was super friendly and helpful

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Highly recommend

Repair Quality

Fast, Great work, Highly recommend.

Customer Service

Great

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Repair Quality

Customer Service

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Repair Quality

They always go above and beyond

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Car looks good ! Very accommodating and always kept me informed of the processing

Customer Service

Returned Clean

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Repair Quality

The service was phenomenal and done very quickly. I’d highly recommend to anyone. Thanks

Customer Service

See previous comment

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Lexi was great. Very thorough and she did a great job explaining the process. The repair was completed well in advance, and Lexi made sure to accommodate an unexpected road trip.

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Repair Quality

Customer Service

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I would recommend anyone to have their repaired with this company. They are head and shoulders above all other companies

Repair Quality

They did an amazing job on my pickup. I could not be happier

Customer Service

Excellent customer service. They were very polite, professional, and knowledgeable

Returned Clean

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Repair Quality

Great service

Customer Service

Great service

Returned Clean

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Repair Quality

Greatly impressed, wonderful 👏

Customer Service

Returned Clean

Likely to Recommend

Already have ........

Repair Quality

They were awesome! I have only used CARSTAR for auto repair. They did a great job on my 1966 Mustang.

Customer Service

They were awesome! I have only used CARSTAR for auto repair. They did a great job on my 1966 Mustang.

Returned Clean

My Experience

Every step of the process was fast, friendly and convenient. They went above and beyond during the whole process. My car came back, professionally, detailed inside and out. I could not be happier with the whole experience.