CARSTAR Carolina Collision

4.8 (88reviews)
100%
400 W. Frederick Street,  Gaffney,  SC  29341
Bot
Shop AssistantSparkles

In operation 21 years.

If you need auto body repair work in Gaffney, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (88)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and going above and beyond customer expectations. Regular status updates via text and email throughout the repair process were frequently highlighted as a standout feature. Many customers were pleasantly surprised by early completion, with several vehicles finished days ahead of schedule. A few customers noted minor concerns such as interior cleanliness and post-repair noises, reflecting opportunities for continued attention to detail as shared directly in their feedback.
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"Everyone on their Team did an amazing job! Their Customer Service and professionalism definitely gets a 5 star rating. Highly recommend ..." Read more
"... vehicles serviced at Carstar and they have provided above and beyond high quality service." Read more
"The service was great and quality of work was excellent and really fast. I would recommend Carstar to everyone."
"They went over and beyond to make sure that I was satisfied with my car. Everyone was extremely kind and helpful."
"Excellent work and wonderful staff with great knowledge"
"It was ready 10 days before I expected it. So I definitely can't complain."
"Communication and timeliness were outstanding throughout the entire process as my husbands truck was being ..." Read more
"It was repaired several days before the date I was given."
"... new. The staff people were easy to work with and the job was finished quickly. Thanks CARSTAR Experts!!" Read more
"Varies depending on the delivery of the parts versus predictable information when interacting with the ..." Read more
"The office staff kept me informed and up to date on the repairs"
"Always sent updated text"
"Fast service and great communication"
"Communication and timeliness were outstanding throughout the entire process as my husbands truck was being ..." Read more
"They let me know every step that was going on from beginning to end. And I like the timing that they worked on my car. ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I just received my car today so I do not know if I have any compliance. I will let you know later thank you and have a blessed day because I received it about right before you all got ready to close.

My Experience

Everyone was very nice and answered my questions. They had a car ready for me when I took mine in, so there was no inconvenience for me. They were very accommodating to me. And I picked up my vehicle and everything went smoothly. I would recommend them to other people. I do hope I never have to use them again, but I wouldn’t hesitate to go back to them for any other problems.

Likely to Recommend

I would have no problem recommending them to anybody else.

Repair Quality

My car looks great. Everyone was very nice, friendly and I was kept up with what was being done to my car. I would use their services again without hesitation.

Customer Service

No problems with anybody that I talked with.

Returned Clean

My Experience

Great Service Friendly Staff..Fast turnaround

My Experience

Very Nice work. Very friendly and helpful people. I would recommend them

Likely to Recommend

Repair Quality

They took good care of me in my car. I would recommend recommending anybody.

Customer Service

Returned Clean

My Experience

I think they did a great job. Oh my jeep gladiator. And I got it back, pretty quick. Thanks to everyone up at Carstar carolina collision. that had a part, of fixing my Jeep.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job.love it,thanks again

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast service and great communication

Customer Service

Returned Clean

My Experience

They did a excellent job on my car and I would recommend them carstar Carolina collision to do the body work on anybody's car I'm very well satisfied excellent job thank you

Likely to Recommend

We have already shared our excellent experience and service with several friends. Highly, HIGHLY recommend Artur and the CARSTAR team in Gaffney, SC

Repair Quality

We experienced OUTSTANDING service and quality from Artur and his team

Customer Service

Artur exceeded our expectations. We were notified every few days of the car's project. He negotiated the repairs expertly with our insurance company. Could not be happier!

Returned Clean

Likely to Recommend

Repair Quality

Something is scrubbing and I don’t know what it is I think it’s one of the tires. It’s been doing that since I picked the car up on Saturday. I thought it might be everything getting unsettled since it’s been sitting for a while but it’s still doing it

Customer Service

Returned Clean

My Experience

I was very satisfied with the results that I received from CARSTAR. They do outstanding work. Just try, and trust them and you’ll see for yourself.

Likely to Recommend

Yes to anyone

Repair Quality

CARSTAR is the best Collision in the State of South Carolina. They treat their customers the best. I recommend them to All.

Customer Service

You’ll be very satisfied, and Happy

Returned Clean

My Experience

Scratch on brembo brakes used gas

My Experience

Everyone worked to bring my car to completion of the project. I was very pleased with the workmanship of the personnel. Car car was completed ahead of schedule and it looks very good. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The office staff kept me informed and up to date on the repairs

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean