Gerber Collision & Glass - Gaffney

4.9 (59reviews)
97%
109 Hyatt St,  Gaffney,  SC  29341

In operation 85 years.

Gerber Collision & Glass -Gaffney offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (59)

Customers say
Overall Customer Satisfaction
Customers are overwhelmingly satisfied with the repair shop, frequently praising the outstanding quality of repairs, with many noting their vehicles looked brand new or better than before the accident. The team is consistently described as professional, courteous, and friendly. Customers also highlight proactive communication, with regular updates via text and phone calls throughout the repair process. Timeliness is a strong point, with several repairs completed ahead of schedule. A few customers noted minor cleanliness concerns post-repair and occasional delays due to parts back-orders, though these were acknowledged as outside the shop's control. Overall, customers express high confidence in recommending the shop to others.
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"Gerber Collision not only did a fantastic job repairing our vehicle. They finished the job in the exact amount of time ..." Read more
"The repairs they performed, made my car look better than it did before the accident. And the interior detailing was an unexpected bonus."
"Everything was top notch and done in a quick and timely manner. The best!!"
"Everyone was very kind and knowledgeable about what had to be done.They always gave me updates.I finally got a happy ..." Read more
"Job well done by everyone involved."
"... on my truck. It looks and drives great! Huge plus, they finished ahead of schedule. Thank you so much for everything." Read more
"Always"
"It was done two days early"
"For the amount of concealed damage there was, you guys got the repairs done in fairly quickly. I am extremely happy with the experience. Thank ..." Read more
"... damaged to their store twice. Not their fault but the car was ready 2 days later than promised." Read more
"... updates every step of the way. The staff provided excellent professional service with great communication and left no stone unturned. Not only do I recommend ..." Read more
"I appreciate the follow up and communication from the team."
"... parts they needed on time. That was not their fault! They continued to keep me updated every single day. They absolutely 💯 percent, are knowledgeable, kind, ..." Read more
"They kept me informed during the whole process, and gave updates as needed."
"... collision was very helpful through the process and kept me updated along the way!" Read more

My Experience

They were really nice explained everything to me kept me updated during the stages which definitely helped ease my nerves my car practically looks brand new I absolutely love the work they did and would highly recommend them

My Experience

I liked the way I got texts keeping me updated on the progress.

Likely to Recommend

Repair Quality

Kept me informed with progress, worked with insurance, did a great job with the windshield

Customer Service

Very friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Kept me in the loop daily

Returned Clean

My Experience

Call, no, don't have any comments.The only thing is, my vehicle looks really good and I appreciate the work.Guys did keep up the good work

My Experience

The whole process was perfect and easy. Gerber was professional...timely..and courteous. They made me feel like a valued customer. I love how they kept me updated and answered all my questions. The Gerber team was awesome and did a fantastic job and I highly recommend them without and reservations. Simple the best, in my opinion. Oh and this is my 2nd dealings with them and the 1st was just as perfect. That's why I came back and I will always use Gerber when given a choice. A+ team and body shop!

Likely to Recommend

They are the best! Highly recommend.

Repair Quality

Awesome repairs.

Customer Service

Excellent..kept me updated throughout the whole process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a Great job, and I was well satisfied

My Experience

From the first time I talked to yall on the phone until the moment when we picked up our car yall are by far the best in customer service all the way!! Thank you so much for all your hard work and professionalism! Yall are amazing and deserve a gigantic raise!!

Likely to Recommend

Repair Quality

From start to finish it was an amazing experience!! They were professional and nice! My car was finished in a very timely manner and it was just amazing!! Everyone in that shop in Gaffney, SC needs a raise and a paid vacation!!

Customer Service

From start to finish it was an amazing experience!! They were professional and nice! My car was finished in a very timely manner and it was just amazing!! Everyone in that shop in Gaffney, SC needs a raise and a paid vacation!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair is great, But a monster energy can was left inside, sanding dust is inside, tape left on bottom of door and secured items in rear hatch had been relocated.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely love my jeep again. Bumper looks brand new

Likely to Recommend

Absolutely am so glad they fixed my bumper after a hit and run happened. Bumper looks brand new.

Repair Quality

Customer Service

My Experience

Michael treated me with respect, listened tostory about the dent in my bumper, explained clearly what was needed to fix my SUV. Took time to find right parts, Repaired car quickly & professionally. Appreciated staff & the entire experience. Will use Gerber Collision again and recommend to others.

Likely to Recommend

I am very satisfied with the personal service I received and will definitely refer Gerber to others

Repair Quality

Customer Service

Entire staff was very helpful. Called, texted and responded quickly when I called back. Great Customer Servuce

Returned Clean

My Experience

Quick and great work.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I was very satisfied with my car

Likely to Recommend

Repair Quality

My car looks amazing thank you so much

Customer Service

They were all very nice

Returned Clean

Likely to Recommend

Repair Quality

Good people polite thank you for your help and will come back also recommend y'all for body shop repairs

Customer Service

Good people polite thank you for your help and will come back also recommend y'all for body shop repairs

Returned Clean