Gerber Collision & Glass - Spartanburg/Chesnee Hwy

4.8 (85reviews)
100%
2051 Chesnee Highway,  Spartanburg,  SC  29303

In operation 85 years.

Gerber Collision & Glass - Spartanburg/Chesnee Hwy. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (85)

My Experience

Great communication and made the process so easy, down to the rental car.

Likely to Recommend

They are one of the most reliable ones to tell them to go there.

Repair Quality

Y'all did a great job. Thank you for your service.

Customer Service

Secretary was nice and knowledgeable .

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole process was a smooth one. Everything went as they had told us. Completely satisfied with the service and the end product.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

Likely to Recommend

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My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I thought that the people at Gerber did and amazing job with my repair. I was really happy with the results and the professionalism of their team.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an excellent experience with Gerber Collision & Glass! Everyone I worked with was extremely helpful, attentive, and professional throughout the entire repair process. There was a delay due to parts availability, but the team did a great job communicating the situation and keeping me updated along the way. I really appreciated how easy they made the process and how well they kept me informed. I would definitely return to Gerber for any future vehicle repairs and would highly recommend them to anyone needing collision or repair services.

Likely to Recommend

Repair Quality

I had an excellent experience with Gerber Collision & Glass! Everyone I worked with was extremely helpful, attentive, and professional throughout the entire repair process. There was a delay due to parts availability, but the team did a great job communicating the situation and keeping me updated along the way. I really appreciated how easy they made the process and how well they kept me informed. I would definitely return to Gerber for any future vehicle repairs and would highly recommend them to anyone needing collision or repair services. Great job to the entire team!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good at the work they did very satisfied thanks

Likely to Recommend

Repair Quality

Very professional work and staff that explains in detail of what and how it is going to be done and whew it will be ready to go

Customer Service

My Experience

None right as of now

My Experience

Great reliable service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is the only shop my family uses. We have gone here for years.

Repair Quality

Gerber was able to repair my vehicle quickly and efficiently. It’s back 100% and I cannot thank them enough.

Customer Service

Donna and Joey are awesome!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Donna was great!

My Experience

Very timely done and kept me updated through out the repair , I'll be back Thank you to everybody that was involved in the process again Thanks

My Experience

Customer service and communication were top notch. That is very hard to find nowadays. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Overspray on the driver front tire, windshield smeared. Also there is still a broken wire harness on the driver side front under the hood. The customer service on the other hand was great. There was great communication and it seemed as though everything went smooth. The bulk of the repairs also looked great. The alignment of the hood and fender appeared factory and paint was matched perfectly. Overall not a terrible experience just seemed as though it was rushed. Honestly was expecting a little better.

Likely to Recommend

I’m slightly hesitant to refer anyone just because of the few things mentioned. This may have been a one time thing but I do not know as I have not heard from anyone else who has used this location.

Repair Quality

The majority of the work was completed flawlessly. However some of the work seem to lack professionalism. Such as over spray on the driver side tire. The windshield was smeared pretty bad to the point of it being nearly impossible to see with sun shining on it. Also there was a wiring harness that is still broken that was never replaced. The hood alignment however and paint match was spot on. As well as the fender and grille.

Customer Service

Customer service was great I felt that communication was strong throughout the process. The only thing was I felt more like I was being talked at than talked to. But the lady who I spoke with was still very helpful.