Caliber - Spartanburg - Image Dr
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service from beginning to end was first class. Patrick was great at keeping me posted. My vehicle looks fantastic. I cannot think of one negative comment to make. I would highly recommend your service to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new.
Customer Service - 5.0/5.0 -
I think this is a second or third time I’ve done this survey. The service was phenomenal. My vehicle looks wonderful. Patrick was an amazing connector to keep me up-to-date on what was going on. I have nothing negative to say thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lindsay was a pleasure to work with and kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked AMAZING after the work Caliber Collision did! The staff here is so friendly, welcoming and so helpful. Caliber kept me updated throughout the entire process and even had my car ready for pick up a day earlier than expected! Lindsey is wonderful! She is so sweet and does so wonderful at her job. Even down to wiping finger prints off your car so it shines like never before! I would highly recommend Caliber Collision to anyone and everyone in need of a repair! 10/10 service all the way around!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service at Caliber is unbelievable! Couldn’t have went to a better place for my car repairs!
My Experience - 5.0/5.0 -
Fantastic communication by all. Quick service. Personal and relatable service from Stephen!
My Experience - 5.0/5.0 -
Very satisfied with the work done and the time my vehicle was in for service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Patrick and the team did a great job and was awesome with the updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I love it. My car damaged repair was excellent. Outstanding and i highly recommend them
My Experience - 5.0/5.0 -
Patrick explained the situation and the process very clearly. I appreciated the text message updates. Also, everyone in the office was extremely nice and helpful. Nobody enjoys getting in a car accident, but you all helped minimize the hassle. Thank you!
Likely to Recommend - 5.0/5.0 -
For all the reasons given above
Repair Quality - 4.5/5.0 -
Everything is good, but the trunk doesn’t close as easily as before the accident. That’s why I rated it 9 out of 10
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful!
Returned Clean
My Experience - 5.0/5.0 -
Lindsey was incredibly attentive to our concerns & thoroughly explained the entire process to us. She also kept us updated twice a week like clockwork. She made sure we had no worries and answers to all our questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick and team was fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Patrick was very helpful and communicated the process very well. My car looks brand new again! Great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like it did when I first got it great work. Patrick was very helpful thru the whole process with updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked amazing
Customer Service - 5.0/5.0 -
Patrick was wonderful
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lindsay did a great job. I highly recommend her to other customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service