Caliber - Spartanburg - Image Dr
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The whole team was very professional. Stephen Bridges was great! He listened to my concerns, he talked me through the whole process and kept me updated on everything. The lady’s at the front desk was so nice and welcoming. When I picked my car up it was cleaned and vacuumed out. Thank you!
My Experience - 5.0/5.0 -
Nick took care of my care like it was his own
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
By far the best customer service I’ve experienced in any automotive sense. They helped me through the entire process and the car looks wonderful. I really appreciate Patrick and the front desk team for keeping me in the loop and making the process very painless. I could not be happier and thank caliber for the job well done. I would fully recommend this place to anyone in need of automotive repairs.
My Experience - 5.0/5.0 -
Excellent service from Mr. Smiley and staff. Good repairs in minimal time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with Mr Smiley dedication in getting my car repaired and the timeline in getting it back to me. A good job. Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Make sure people know they may have to pay a deposit at enterprise car rental it would be different if caliber collision didn’t know but you guys work side by side with enterprise so you already know the customer may have to pay a deposit I spent three hours getting all that straightened out because I had to go back home to get a card to pay the. I had two vehicles back to back that had to be repaired by you so please let the customer know it would take a minute out your time
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
would use again
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very satisfied with the communication about car and how quickly it was repaired
Returned Clean
My Experience - 5.0/5.0 -
The car looks fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was nice and professional. They treat you like family. They dropped me off at Enterprise and Patrick kept me informed on my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and reliable work. I am extremely impressed