Caliber - Boiling Springs

4.8 (633reviews)
97%
2527 Boiling Springs Rd,  Boiling Springs,  SC  29316

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (633)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, professional, and exceeding expectations - many noting their vehicles looked brand new or better than before the accident. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. Customers also appreciated the unexpected bonus of having their vehicles cleaned inside and out. A few customers noted areas for improvement directly from their feedback, including occasional lapses in proactive communication, minor quality oversights such as parts not reinstalled correctly, and instances where vehicles were not fully ready at the promised pickup time.
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"... repaired and back to me as quickly as possible. They kept me informed throughout the process and made a stressful situation much easier to navigate. My Highlander ..." Read more
"... pointed out the misalignment damage before repair. Very disappointed in attention to detail. Now Im worried about the not so obvious mistakes." Read more
"Incredible customer service and workmanship! Would highly recommend this location."
"Customer service was excellent and response time was immediately. Caliber made this a seamless process."
"Very professional and proficient!! Did an absolute awesome job with my repairs and the turn around was ..." Read more
"... proficient!! Did an absolute awesome job with my repairs and the turn around was much sooner than expected. I'm very happy with the results." Read more
"You guys are impossible to give a bad rating to. Our vehicle finished much earlier than first predicted. Almost 7-10 days earlier. We should have known. ..." Read more
"Took a little longer to complete, but still very satisfied the team made sure it was 100% ready before ..." Read more
"My car was repaired beautifully and I got it back 2 weeks earlier than expected. It went very well. Im so thrilled!!"
"... Griffith show. Too good to be true and wholesome.. and those updates were so consistent and never vacillated . They were so accurate our watches could have been ..." Read more
"They communicated with me throughout the entire repair, keeping me updated. That was so helpful, knowing ..." Read more
"... professional, helpful, and courteous to me. The best was the constant communication to let me know how the repairs were going. A + all the way." Read more
"Never got a phone call from them, I had to call and find out. So my car was missing and I didnt find ..." Read more
"Lack of detailed communication. But all turned out okay in the end."

My Experience

They keep me informed of what was going on with my car and I was real pleased with the job was done to my car

Likely to Recommend

Good job

Repair Quality

Wonderful job

Customer Service

Wonderful job

Returned Clean

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Repair Quality

I will be referring all my friends and family! Absolutely had my car repaired on time! My car looks new!!

Customer Service

Amazing team!!

Returned Clean

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My Experience

great job

My Experience

Everyone was very friendly. I was kept well informed on the progress of the repairs. The car looks brand new.

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Returned Clean

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None

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Returned Clean

My Experience

My Experience

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Customer Service

Shelby was really helpful and her communication was great!

Returned Clean

My Experience

I can only offer up praise for this repair shop. From beginning to end, they were so professional, helpful, and courteous to me. The best was the constant communication to let me know how the repairs were going. A + all the way.

Likely to Recommend

I will gladly refer anyone needing this kind of service. In fact I already have.

Repair Quality

They could not have been better. The best was the constant texts to keep me informed the whole way. A+

Customer Service

Once again, you could not improve on the service here. Top notch !

Returned Clean

My Experience

Customer service, transparency on your repair were excellent.

Likely to Recommend

Satisfied with the results

Repair Quality

Customer service was excellent and response time was immediately. Caliber made this a seamless process.

Customer Service

Friendly, responsive and kept me updated of what to expect and what if anything was needed from me.

Returned Clean

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Great team! Communicated so well and made it easy for me to stay in contact. Very grateful for the experience!

Customer Service

Returned Clean

My Experience

I want to say is that y’all have done an amazing job on my car repair.I cant tell where the deer had hit my car at because that’s how great your job is.I can’t beat the Lifetime Warranty that y’all have given me,and that’s not something that a lot of repair shops offer.I highly and strongly recommend Caliber Collision to anybody that needs repairs done on their car.Thank y’all for your hard work and for y’all to treat my car like it’s your own.Me and my fiancé are so happy.

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Returned Clean