CARSTAR Creative Auto Body

4.8 (1,389reviews)

97%

(908) 298-8090

409 E 1st Ave, Roselle, NJ 07203

97%

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409 E 1st Ave
Roselle, NJ 07203

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About CARSTAR Creative Auto Body

See Photos

409 E 1st Ave
Roselle, NJ 07203

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 15 years.

Carstar Creative Auto body is a family owned auto collision repair business that has been serving the community since 1997. Our goal is to provide high quality collision repairs from autos , suv and truck collision repair, digital frame straightening, Glasurit waterborne refinishing , and mechanical repair on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We handle all details from towing, local pickup and drop off , rentals, and all aspects with the insurance companies making it a smooth worry free transaction.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:30 am - 5:00 pm
Tue	8:30 am - 5:00 pm
Wed	8:30 am - 5:00 pm
Thu	8:30 am - 5:00 pm
Fri	8:30 am - 5:00 pm
Sat	8:30 am - 12:00 pm

* Holiday hours may differ.

Ford

I-Car

Tesla

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Website

Reviews (1,389)

Sort By:
Newest
Rating

1,149 Customers Rated

5 Stars

71.4% Complete

(992)
4 Stars

7.7% Complete

(107)
3 Stars

1.5% Complete

(21)
2 Stars

0.7% Complete

(10)
1 Star

0.4% Complete

(5)
< 1 Star

1% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom condition upon return. The team demonstrated exceptional professionalism and transparency throughout the repair process. Communication was frequently highlighted as a strong point, with regular email and phone updates keeping customers well-informed. Timeliness was another key strength, as numerous vehicles were completed ahead of schedule. Customers also appreciated the added touch of having their cars cleaned and detailed before return. A few customers noted they would have welcomed more proactive updates without needing to ask, and some mentioned payment options and delays due to parts or insurance as areas for improvement.

Select to learn more

Service Quality
Communication

"... were replaced and the additional fixes they handled. The quality of the repair was outstanding. Not only did the damaged side look brand new, but ..." Read more

"... me informed throughout the entire repair process. The quality of the work on my Tesla was outstanding — the paint match and finish look brand new. They ..." Read more

"... communicated clearly throughout the process, and the quality of the repair was excellent. The paint matched perfectly, and the car looks like new again. They ..." Read more

"... another rental car. Customer service is pleasant, but not impressed with the work." Read more

"several issues. the job was unfinished"

"... to expect throughout the job. During the repair, they kept me updated regularly on the progress, which I really appreciated. What impressed me even ..." Read more

"Keep me in the loop. Had detailed emails every week letting me know the progress of the repairs"

"more updates without me needing to ask would have been nice"

"Great service and their communication was on point!"

Service Quality
Communication

Service Quality
Communication

"... were replaced and the additional fixes they handled. The quality of the repair was outstanding. Not only did the damaged side look brand new, but ..." Read more

"... me informed throughout the entire repair process. The quality of the work on my Tesla was outstanding — the paint match and finish look brand new. They ..." Read more

"... communicated clearly throughout the process, and the quality of the repair was excellent. The paint matched perfectly, and the car looks like new again. They ..." Read more

"... another rental car. Customer service is pleasant, but not impressed with the work." Read more

"several issues. the job was unfinished"

"... to expect throughout the job. During the repair, they kept me updated regularly on the progress, which I really appreciated. What impressed me even ..." Read more

"Keep me in the loop. Had detailed emails every week letting me know the progress of the repairs"

"more updates without me needing to ask would have been nice"

"Great service and their communication was on point!"

Brian (Tesla owner) reviewed 8/6/26

Juan (Jeep owner) reviewed 8/6/26

Anonymous (Ford owner) reviewed 8/5/26

Responsive, always answered questions, disclosed all possibilities of anything that could take a day or so longer. Guys were friendly and awesome to deal with. Hands down a good experience!

Jill (Volkswagen owner) reviewed 7/27/26

Wideline (Hyundai owner) reviewed 7/27/26

Liliana (Tesla owner) reviewed 7/23/26

Daniel-&-Patricia (RIVI owner) reviewed 7/23/26

James (Volkswagen owner) reviewed 7/21/26

Amazing work, very fast, no complaints only compliments.!! The amazing work in time period people wish and want to to receive

James (Toyota owner) reviewed 7/20/26

Charles (Nissan owner) reviewed 7/20/26

Darren (Infiniti owner) reviewed 7/17/26

Great work thank you

Ruth (Nissan owner) reviewed 7/17/26

I loved their customer service and George and the receptionist were very helpful always answered all my questions and very patient.

Mohammad (Tesla owner) reviewed 7/11/26

Wendy (Tesla owner) reviewed 7/9/26

Jubilo (Nissan owner) reviewed 7/3/26

Nyesha (Honda owner) reviewed 7/2/26

Tamer (Mercedes-Benz owner) reviewed 6/29/26

Franky (Volkswagen owner) reviewed 6/29/26

Carstar has been recommended to friends and family.

Great Service and attention to detail. The car looks great! Definitely an A+!

Customer service was attentive. Reps kept me informed about vehicle repairs and process.

Sarbjit (Tesla owner) reviewed 6/26/26

Very nice people working at CarStar auto body repair Roselle. Explained everything perfectly well

Clifford (Mercedes-Benz owner) reviewed 6/22/26

Excellent service provided!

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view more shops in: Roselle | 07203

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

CARSTAR Creative Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

About CARSTAR Creative Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,389)

1,149 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?