CARSTAR Creative Auto Body
In operation 15 years.
Carstar Creative Auto body is a family owned auto collision repair business that has been serving the community since 1997. Our goal is to provide high quality collision repairs from autos , suv and truck collision repair, digital frame straightening, Glasurit waterborne refinishing , and mechanical repair on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We handle all details from towing, local pickup and drop off , rentals, and all aspects with the insurance companies making it a smooth worry free transaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | 8:30 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Responsive, always answered questions, disclosed all possibilities of anything that could take a day or so longer. Guys were friendly and awesome to deal with. Hands down a good experience!
Customer Service - 5.0/5.0 -
Responsive, always answered questions, disclosed all possibilities of anything that could take a day or so longer. Guys were friendly and awesome to deal with. Hands down a good experience!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Amazing work, very fast, no complaints only compliments.!! The amazing work in time period people wish and want to to receive
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved their customer service and George and the receptionist were very helpful always answered all my questions and very patient.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Carstar has been recommended to friends and family.
Repair Quality - 5.0/5.0 -
Great Service and attention to detail. The car looks great! Definitely an A+!
Customer Service - 5.0/5.0 -
Customer service was attentive. Reps kept me informed about vehicle repairs and process.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very nice people working at CarStar auto body repair Roselle. Explained everything perfectly well
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service provided!
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
If insurance involves don't go there
Repair Quality - 4.0/5.0 -
Quality off repair is perfect but the 12 day off holding hostage my car was not right. It was not my responsibility to dealing with the insurance company. MY DEDUCTIBLE WAS $900.00 I WAS NOT SUPPOSED TO PAY AN OTHER $934.00 FOR DIFFERENCE THEY COULD NOT COLLECT FROM THE INSURANCE COMPANY. IT WAS NOT RIGHT. I ALREADY HIRED LAWYER.WE WILL SEE WHO IS GOING TO PAY MY $934 PLUS 12 DAYS OFF HOSTAGE FEES
Customer Service - 1.5/5.0 -
12 days off holding my car hostage was not nice and forcme pay $934 extra was disappointing
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with CARSTAR after bringing in my Tesla Model 3 for body repair following a bad scrape along the right side of the car from a garage pillar. From the very beginning, the team was professional, patient, and transparent. They took the time to explain every step of the repair process, including parts ordering, repair timelines, and what to expect throughout the job. During the repair, they kept me updated regularly on the progress, which I really appreciated. What impressed me even more was the turnaround time. They completed the repair nearly a week ahead of the estimated date and called me as soon as the car was ready, which was a huge help since I was driving a rental replacement vehicle. When I picked up the car, the team walked me through all the work completed, including the OEM Tesla parts that were replaced and the additional fixes they handled. The quality of the repair was outstanding. Not only did the damaged side look brand new, but the entire car was spotless, polished, and looked almost showroom condition. I was extremely happy with the professionalism, communication, service quality, and timeliness of the entire experience. I would absolutely recommend CARSTAR to anyone needing body work, especially for Tesla repairs.