CARSTAR Creative Auto Body

4.8 (1,399reviews)
97%
409 E 1st Ave,  Roselle,  NJ  07203
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Shop AssistantSparkles

In operation 15 years.

Carstar Creative Auto body is a family owned auto collision repair business that has been serving the community since 1997. Our goal is to provide high quality collision repairs from autos , suv and truck collision repair, digital frame straightening, Glasurit waterborne refinishing , and mechanical repair on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We handle all details from towing, local pickup and drop off , rentals, and all aspects with the insurance companies making it a smooth worry free transaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car
Tesla

Reviews (1,399)

Likely to Recommend

Repair Quality

Great service and allowed me to get my car back quickly

Customer Service

Returned Clean

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My Experience

Job well done. Great communication. Excellent workmanship

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My Experience

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My Experience

Payment options are not customer friendly.

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Unfriendly payment options.

Repair Quality

Carstar doesn’t offer customer friendly payment and charge heavy credit card fee OR insists on cash or banker’s check.

Customer Service

My Experience

Likely to Recommend

The prices are high comparing with other shops

Repair Quality

Customer Service

Likely to Recommend

Highly recommended.

Repair Quality

Repair is excellent and it looks brand new.

Customer Service

Helder makes the whole process easy, and gave me updates throughout.

My Experience

I'm satisfied with the customer service, particularly since they maintained contact throughout the repair process and completed the work on time. I also want to give a shout-out to Elder, who was professional, explained all service details clearly, and went above and beyond to assist with transportation or rentals to get home after dropping off or picking up the vehicle. Overall, I had a great experience with Carstar and highly recommend them.

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Customer Service

My Experience

The employees were polite and informative about my car repair service. I appreciated the text message updates regarding the status of my service process.

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Repair Quality

Hit a deer in our 2022 Elantra and dent up the whole front of the car, hood, and got a broken windshield. CARSTAR handled everything including all communication with the insurance company including supplements. In the end it took a while to get the car back (we had a rental so not an issue) but when we did it looked brand new. You would never be able to tell it was all banged up. Smooth experience with CARSTAR

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Returned Clean

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Repair Quality

Great service. Bruno is very friendly and answered all my questions.

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My Experience

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My Experience

I was treated with a lot of caring, polite, abd knowledgeable to deal with the situation. They protected my rights to have the repair done right against the big insurance company who is only interested in their bottom line. I am a return customer and will return here if ever needed again. Thank you all from CarStar.

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Repair Quality

This is the second time I have needed them. Very professional and helpful and polite

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Returned Clean

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Repair Quality

Bruno did a good job and helped me a lot. I appreciate his effort.

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My Experience

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Repair Quality

Customer Service

Excellent.

Returned Clean