CARSTAR Empire Auto Group
In operation 29 years.
Carstar Empire Auto Group specializes in high-quality collision repairs, excellent customer service, and satisfaction in Bronx, NY. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job. Is it possible I could get insurance with traveler is there a phone number
Customer Service - 5.0/5.0 -
I’m very satisfied
Likely to Recommend - 5.0/5.0 -
Love the service there
Repair Quality - 5.0/5.0 -
Great job very satisfied thank you
Customer Service - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car star empire did a great job… they kept me updated from the beginning to the end 😃
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, the communication, the service and the finished product were top notch. Could not have had a better experience!
Customer Service - 5.0/5.0 -
I didn't have any interaction with the guys who performed the work but the owner himself showed me the finished product and talked me through what they accomplished and how they stood behind their work. First rate!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your help.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent Service. A Class. The Back office was amazing kept me informed throughout the entire repair project. Will go back if the need arises for private non insured service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks to the wonderful staff and the AWESOME work on the car repairs. Also the service was done rather quickly and always kept me posted. Thanks guys.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greg and his team had my car looking brand new
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
professional, courtesy,great customer service and alacritous
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is the only place I will take my car for repairs!
Repair Quality - 5.0/5.0 -
Great communication about timing and the process and my car looks amazing. I can’t even tell where the damage was. Outstanding!!
Customer Service - 5.0/5.0 -
Love the customer service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely I will recommended
Repair Quality - 5.0/5.0 -
Excelente work
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
The initial estimate that I approved was less than half the final cost I was required to pay. The items which were added after I approved the estimate appear to have been standard and predictable costs, which should have been included upfront. If I had known the total cost for a window repair would be over $800, I certainly would have found somewhere else to do the work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A slight issue with the gas cap
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You should have heard from Joe at BMW that I thought the work was impeccable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car star Empire auto group did a great job on my Stinger gt2 it looks brand new the paint blended perfectly even my scratched up rims are brand new. Aside from the excellent repair job the communication really stood out to me I was receiving daily updates from Greg and his team which you usually don't get, they have earned a lifetime Customer. I would recommend this auto group to anyone thank you Greg and your team for your hard work and dedication.
Customer Service - 5.0/5.0 -
The best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beyond grateful with Greg and his team. My car looks brand new! Definitely will recommend my friends to him.
Customer Service - 5.0/5.0 -
Greg was always on top of everything. His team updated me promptly every day. There was no need for me to chase or ask for updates. Definitely a great service! This is needed, as I have a crazy schedule, and with Greg at hand, he made sure it was the least of my worries.