CARSTAR Empire Auto Group

Likely to Recommend - 5.0/5.0 -

Definitely recommend.

Repair Quality - 5.0/5.0 -

I’m extremely happy with the quality of work and overall customer service. I was updated daily on the repair progress. I was given an estimate and they called me from the shop first thing in the morning to let me know my car was ready. Perfect from beginning to end.

Customer Service - 5.0/5.0 -

Perfect customer service. Daily updates couldn’t ask for better service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Missing some clips in the rear fender

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Excelente

Repair Quality - 5.0/5.0 -

Excelente 👌🏾

Customer Service - 5.0/5.0 -

Excelente 👌🏾

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair excellent and the car look like nothing ever happened to it.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys did a great job and I will recommend any one to you 👍

Customer Service - 4.5/5.0 -

Very polite

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Job

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

ITS GOod to know my car was in good hands you guys did a great great amazing job on my truck I'm forever grateful to know I have a place to take care my truck. Thank you capstan empire auto group.

My Experience - 5.0/5.0 -

Nice people. Excellent work. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service very friendly staff informing me every day of the status of my vehicle

Likely to Recommend - 2.0/5.0

Repair Quality - 2.5/5.0 -

Well, my bumper looks amazing - however, it seems like someone left the driver’s side window open and some rain went into the car because the seat protector I had was damaged and you can see that something has happened. I have to buy a new one, which is not a big deal - but why?

Customer Service - 5.0/5.0 -

my advisor was Jonathan, he was good.

My Experience - 5.0/5.0 -

We were very satisfied with the work that was done on our car. It looks like new. Also, Alexis was very professional and it was a pleasure working with her. I will definitely recommend you to anyone that needs work on their car.

Likely to Recommend - 5.0/5.0 -

I would definitely recommend to my friends and family.

Repair Quality - 5.0/5.0 -

I was very pleased with the work that was done on my car.

Customer Service - 5.0/5.0 -

I was very pleased with customer service. Everyone was very professional. Alexis was very helpful.

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

Everyone there was nothing but hospitable. They kept me informed about the progress of my vehicle and the work done is stellar.

Customer Service - 5.0/5.0 -

Optimal customer service

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Already have.

Repair Quality - 5.0/5.0 -

The best service ever.

Customer Service - 5.0/5.0 -

I’d rate it 100 if I could.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent repair shop very helpful

Customer Service - 5.0/5.0 -

Their customers service overseas my expectations

My Experience - 5.0/5.0 -

Excellent job on repairs and outstanding customer service.