CARSTAR Empire Auto Group

4.7 (490reviews)
97%
1403 Story Ave,  Bronx,  NY  10473
Bot
Shop AssistantSparkles

In operation 29 years.

Carstar Empire Auto Group specializes in high-quality collision repairs, excellent customer service, and satisfaction in Bronx, NY. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
MINI

Reviews (490)

Likely to Recommend

It was a very timely repair with good quality

Repair Quality

Very professional experience. Also in a timely manner.

Customer Service

Very professional

Likely to Recommend

Repair Quality

The interior was left very dusty and glass on car Amor with a film , car was good paint was good , was told that a piece was order and will pass by to install it

Customer Service

Job was good

My Experience

There’s nothing to report! I am satisfied with a job well done.

Likely to Recommend

Repair Quality

Up to now there’s nothing to complain about. The job was well done. I’m satisfied!

Customer Service

Wasn’t able to get the vehicle back on the first promised date.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

My passenger seat was filthy . They did try to clean it after I mentioned it. Too many different excuses as to why the car was not ready. Kept saying tomorrow. Body work was nicely done.

Repair Quality

Friday I was told the work was completed to go get the car. Work was not completed to the following Friday.

Customer Service

Seen disorganized. Kept getting different answer's from different people.

Likely to Recommend

Repair Quality

Customer Service

Fazana is excellent!

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Repair Quality

Customer Service

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Repair Quality

Faranza is terrific.

Customer Service

Likely to Recommend

Repair Quality

Great service and staff!

Customer Service

They communicate with their customers very well and keep them up to date.

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Repair Quality

Customer Service

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Repair Quality

Excellent work done on my car. Professinal company.

Customer Service

My Experience

Thank you for the great job.

Likely to Recommend

Would use again

Repair Quality

Customer Service

Everything is good with the repair

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The repair was amazing! The car looked like new!!

Customer Service

The people working at the shop were incredibly nice and accommodating!

Likely to Recommend

Repair Quality

They are very good work. Thanmd

Customer Service

Likely to Recommend

Repair Quality

Customer Service