CARSTAR Empire Auto Group

4.6 (489reviews)
97%
1403 Story Ave,  Bronx,  NY  10473
Bot
Shop AssistantSparkles

In operation 29 years.

Carstar Empire Auto Group specializes in high-quality collision repairs, excellent customer service, and satisfaction in Bronx, NY. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
MINI

Reviews (489)

Likely to Recommend

Great job!

Repair Quality

Jenese, really takes good care of us by settling us with a replacement car at Hertz and my wife and I appreciate the service at StarCar Empire , they've done a great job with our car. Thank you

Customer Service

They did a great job!

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Repair Quality

Our vehicle looks brand new. They did a great job!

Customer Service

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Repair Quality

Professional, customer service great, quality very high

Customer Service

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Great job thanks

Customer Service

Good

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Repair Quality

I had to go back to the location about 3 times cause things were not fix properly. I'm still dissatisfied with the work done.

Customer Service

While at the place customer service was no customer service at the location.

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Repair Quality

Customer Service

Likely to Recommend

The customer service was very good and I was informed at all times of updates with my vehicle. The only issue I had was they didn’t not pay attention to the little details like the windshield wiper being installed backwards and not reinstalling the spare tire.

Repair Quality

The finished product looks brand new again. They did a great job!

Customer Service

The autobody shop customer service was nice and professional.

My Experience

Consistent communication throughout repair process. Extremely satisfied with quality of work.

Likely to Recommend

Repair Quality

The car headlights are malfunctioning

Customer Service

Great atmosphere and professional staff

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Repair Quality

There was a couple of oopsies. They did take steps to make them right.

Customer Service

My Experience

great crew !!!

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excellent service and repair job

Customer Service

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Repair Quality

They did a very nice work repair

Customer Service

They called me at least twice a week to update me about the process of my car

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Repair Quality

Customer Service

My Experience

Well organized and keep you informed all the way throughout the repair.. thank you

Likely to Recommend

Repair Quality

Customer Service

They were professional